UBE Corporation America Inc. · 2 weeks ago
IT Infrastructure & Operations Lead
UBE Corporation America Inc. is seeking a highly motivated and experienced IT Infrastructure and Operations Lead to oversee enterprise computing, telecommunications, and end-user support services for their U.S. operations. This role is critical to maintaining robust, secure, and high-performing IT infrastructure services in a dynamic and compliance-driven environment.
Responsibilities
Oversee enterprise computing services, including server infrastructure, storage, and Cloud operations
Manage telecommunications services across voice, data, mobile, and videoconferencing platforms
Monitor and address infrastructure risks, capacity issues, and performance gaps; lead modernization and remediation projects as needed
Direct the delivery of help desk, local IT support, PC lifecycle management, software configurations, and printing services
Organize and manage the service delivery organization, including coordination of third-party vendors and regional teams for 1st and 2nd level support
Supervise the IT ticketing process, driving continuous improvement, and maintaining high service levels
Ensure implementation and ongoing management of IT security controls aligned with corporate policies and industry best practices
Collaborate with global security teams to align local infrastructure with security and compliance standards
Lead business change requests and infrastructure projects, ensuring alignment with enterprise processes and standards
Provide technical leadership and solutions to support requested changes and evolving business needs
Act as Project Manager for infrastructure transformation initiatives, delivering on time, scope, and budget
Work with the IT Director in preparing the IT strategy, managing the IT budget, and controlling infrastructure-related expenditures
Align IT infrastructure and architecture standards across UBE’s U.S. operations with corporate and global policies
Collaborate with global IT teams (UIS/UBE) to ensure consistency and integration of local systems with the enterprise IT architecture
Lead IT procurement processes and manage vendor contracts to ensure cost-effective, timely, and high-quality delivery of infrastructure services
Qualification
Required
Bachelor's degree in computer science, Information Systems, or a related technical field (Master's preferred)
8+ years of progressive experience in IT infrastructure, operations
Hands-on experience with server and network infrastructure, ITIL-based service management, and project delivery
Strong knowledge of cybersecurity practices, infrastructure lifecycle management, vendor management, IT procurement, contract lifecycle, and vendor governance
Excellent communication and leadership skills, with the ability to engage both technical teams and business stakeholders
Experience supporting multi-site manufacturing operations
Preferred
Experience integrating infrastructure support during site expansions or new plant activations
Understanding of manufacturing plant operational requirements and industrial IT compliance (e.g., cybersecurity, data protection)
Prior experience coordinating with cross-functional teams
Bi-lingual capabilities with English + Spanish or Japanese
Company
UBE Corporation America Inc.
UBE Corporation America, Inc. (UCAI) is a US based holding company (100% subsidiary of UBE Corporation).
Funding
Current Stage
Growth StageCompany data provided by crunchbase