Customer Portfolio Manager CPM TX jobs in United States
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GE Vernova · 4 months ago

Customer Portfolio Manager CPM TX

GE Vernova is a part of General Electric Global Services GmbH, and they are seeking a Customer Portfolio Manager to manage resources and logistics for maintenance activities on customer sites. The role involves acting as a point of contact for customers, managing technical support, and leading small projects while ensuring departmental operations meet quality and timeliness standards.

EnergyEnergy EfficiencySustainability

Responsibilities

Act as the single point of contact to the Greek Transactional and MMP customers for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions
Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues

Qualification

Customer Service ManagementProject ManagementTechnical ExperienceAnalytical ThinkingCommunication Skills

Required

This role requires advanced experience in the Services & Customer Service Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s))

Preferred

Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills

Company

GE Vernova

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GE Vernova provides energy consulting, gas power, and grid solutions.

Funding

Current Stage
Public Company
Total Funding
$7.68M
Key Investors
U.S. Department of Energy Office of ElectricityARPA-E
2024-12-03Grant· $2.99M
2024-12-03Grant· $1.99M
2024-11-18Grant· $2.7M

Leadership Team

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Scott Reese
President and CEO, GE Digital
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Scott Strazik
Chief Executive Officer
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Company data provided by crunchbase