Spring Health · 2 months ago
Senior Product Manager, Clinical Efficiency
San Francisco, CA
Full-time
Hybrid
Senior Level
$172K/yr - $216K/yr
5+ years expSpring Health is dedicated to revolutionizing mental healthcare by removing barriers to access. The Senior Product Manager will play a pivotal role in building and delivering clinical products that enhance provider efficiency and improve the overall provider experience.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Empower providers with intuitive, intelligent tools that help them practice more efficiently and focus on delivering high-quality care
Leverage automation and AI-assisted workflows to streamline documentation, communication, and task management, improving overall provider efficiency
Deliver a delightful provider experience by designing and improving tools that make it effortless for caregivers to do their best work
Drive workflow innovation by deeply understanding provider pain points and building scalable solutions that help clinicians practice efficiently and confidently
Gather, synthesize, and apply provider feedback to deliver features that elevate provider satisfaction and support market differentiation
Partner with data science to measure and analyze the impact of your initiatives, using insights to continuously refine and improve product effectiveness
Work closely with the broader Product organization to set strategy within your team's scope, serving as the subject matter expert and helping guide organizational decisions
"Roll up your sleeves" and drive results as an independent, self-driven product manager with stage-appropriate product management rigor and attention to detail
Stay informed on industry trends, competitor products, and emerging technologies, proactively sharing insights to shape and evolve product strategy
Deliver market-leading provider tools that drive measurable reductions in time spent on documentation, communication, and administrative workflows
Implement foundational improvements to the Compass experience, enhancing information architecture, system intuitiveness, and overall usability
Quantify efficiency impact by demonstrating meaningful cost and time savings from automation (e.g., provider hours saved per month)
Achieve outstanding usability and provider satisfaction, consistently maintaining a Customer Satisfaction (CSAT) score above 4.5
Define and track automation-driven efficiency metrics in partnership with Operations and Data teams (e.g., task completion time, workflow latency, automated task coverage)
Translate provider feedback and analytics insights into iterative product improvements that yield measurable gains in satisfaction and workflow efficiency
Lead the full product development lifecycle—from discovery through launch—with clarity, rigor, and a focus on delivering high-impact, high-quality releases
Qualification
Required
Bachelor's degree in Business, Computer Science, Engineering, or a related field
5+ years of product management experience with a solid track record of delivering successful products within or adjacent to the healthcare industry
Experience building clinical tools or EHR systems, with a deep understanding of provider workflows, documentation processes, and the realities of clinical practice
Empathy for providers and clinical teams—you understand their daily realities, can speak their language, and translate their needs into intuitive, efficient product experiences
Broad healthcare knowledge, ideally spanning beyond mental health
Comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves
An ability to navigate ambiguity, with a bias towards rapid execution over process
A self starter who thrives when given autonomy, with aptitude and desire to build effective internal and external relationships
Strong technical knowledge and foundation in AI/ML and SaaS capabilities
Preferred
Experience working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus
Benefits
Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase