Spring Health · 7 hours ago
Associate Director of Product, Complex Care
NYC Metro Area
Full-time
Hybrid
Lead/Staff, Director/Executive
$206K/yr - $258K/yr
8+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Associate Director of Product, Complex Care will lead the product strategy and execution for the Complex Care portfolio, managing a team of Product Managers and collaborating with various departments to enhance care delivery systems.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Drive strategy and execution across SpringWorks and Specialty Care, ensuring an integrated, scalable experience for members and care teams
Collaborate with cross-functional leaders to define, measure, and continuously improve care delivery across diverse clinical populations
Manage and mentor a team of Product Managers, fostering a culture of ownership, clarity, and accountability
Set a clear product roadmap, define success metrics, and ensure consistent delivery across teams and stakeholders
Build and evolve care delivery workflows, including referrals management, intake, scheduling, transitions, and outcomes tracking
Collaborate with engineering and design to productize manual workflows into reliable and scalable product capabilities
Partner with Specialty Care Strategy and Sales to bring differentiated offerings to market that expand access and improve outcomes
Drive alignment across operations and sales teams to ensure scalable adoption of care models
Qualification
Required
8+ years of experience in product management, including at least 2 years leading PMs
Proven ability to build and scale healthcare or care-delivery technology products
Strong understanding of clinical and operational workflows in behavioral health or adjacent care settings
Experience balancing clinical integrity, operational feasibility, and business growth
Data-driven mindset and comfort making decisions in complex, ambiguous environments
Excellent leadership and communication skills, with a bias for collaboration and outcomes
Preferred
Familiarity with longitudinal care models, Speciality Care, EHR systems, or care coordination platforms is a plus
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase