Apply on Employer Site

Allstar Technologies · 2 months ago

Voice Systems Administrator

Fort Wayne, IN 46808

Full-time

Onsite

Mid Level

$24/hr - $28/hr

Allstar Technologies is looking for a Tier 3 Voice Systems Administrator that is passionate about helping people and enjoys evaluating new technologies. The role involves implementing and programming software and cloud-based systems, managing projects, resolving support tickets, and training users to ensure smooth adoption and performance.

Business Information SystemsInformation ServicesInformation Technology

Responsibilities

Presales engineering support for software and cloud-based communications systems and integrations

Onboarding new customers including project scheduling, communications, programming, and deployment

Program and configure software and cloud-based systems, including call flows, auto attendants, and integrations with other communication tools

Manage projects from planning through deployment, ensuring timelines, budgets, and quality standards are met

Train customer end users and admins

Technical support for software and cloud-based communication systems

Qualification

Voice systems administrationCloud-based communication systemsProject managementTechnical supportTroubleshooting skillsUser trainingPresales engineering support

Required

Project experience

Exceptional troubleshooting skills

Ability to thrive in a goal-oriented, fast-paced environment

Experience with presales engineering support for software and cloud-based communications systems and integrations

Experience onboarding new customers including project scheduling, communications, programming, and deployment

Ability to program and configure software and cloud-based systems, including call flows, auto attendants, and integrations with other communication tools

Experience managing projects from planning through deployment, ensuring timelines, budgets, and quality standards are met

Ability to train customer end users and admins

Technical support experience for software and cloud-based communication systems