YMCA of Metropolitan Chicago · 2 months ago
Director of Eligibility, Recruitment, Selection, Enrollment and Attendance
Chicago, IL
Full-time
Onsite
Lead/Staff, Director/Executive
$80K/yr - $80K/yr
3+ years expYMCA of Metropolitan Chicago is seeking a Director of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) to oversee their early learning programs. This role involves developing policies and procedures to ensure eligibility for services while managing recruitment and community engagement efforts.
FitnessHealth CareNon ProfitSocialSwimming
Responsibilities
Responsible for development and implementation of policies and procedures that align with funding agencies
Responsible for the management and implementation of best practices of industry standards to support ERSEA and Parent Family and Community Engagement
In collaboration, site program staff serve as the team leader in implementing ongoing recruitment events and activities within each assigned community
Responsible for establishing and supporting networking partnerships with community organizations to support the recruitment and enrollment of eligible families and support resources for families
Works collaboratively with site staff and the YMCA Marketing Department to develop and implement recruitment strategies and enhance communication to families and communities through a social media platform
Responsible for the implementation, monitoring, and tracking of an annual waiting list of eligible children and families
Responsible for developing, implementing and accessing resources to support staff in understanding ERSEA and Parent Engagement per state and federal guidelines and requirements
Monitor, track, and follow up on service delivery requirements and content milestones to ensure service delivery in the content areas assigned to align with city, state, and federal requirements
Manages and support each site in the implementation of a research-based parent engagement curriculum with an intentional focus to improve father/male involvement
Provide consultation, technical assistance, resources, training and support to all childcare staff in family engagement and supportive services
Collaborate with management team to develop an integrated a seamless system of services delivery for children and families to support eligibility, and enrollment, transitional services, attendance, parent family and community engagement services and outcomes
Team leader for Family Support staff, providing training, coaching and guidance to develop childcare staff and optimize team performance
Discreetly handle sensitive information and always maintain confidentiality
Works collaboratively with the Quality Compliance Manager in the development of the five year and annual update of the program community assessment
Qualification
Required
Master's degree in social service, Early Childhood Administration and Management or Human Services, or a related field
At least 3- 5 years of experience in childcare or related field, providing a high–quality experience, and in a supervisory of leadership roles
Background or experience with data systems to support reporting federal grant programming (Child Plus, COPA, CSD-CARES)
Experience knowledge and understanding of city, state and federal guidelines and regulations to determine children eligible for subsidy
Demonstrate a commitment to, and a passion for, the YMCA of Metro Chicago's mission
Excellent verbal communication skills, including the ability to clearly and concisely present ideas and concepts and tailor communication to multiple audiences
Proven ability to establish constructive relationships and interact as a positive role model
Customer service orientation with the ability to effectively communicate on a regular basis with internal customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Continuous learner who leverages opportunities for learning and applies new knowledge and skills
Ability to organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
Ability to keep detailed, accurate, and complete records and documentation as needed
Intermediate proficiency in Microsoft Office (Word, Excel), email; ability to learn and adapt to new technology
Demonstrates evidence of YMCA Leader competencies in previous experience or practice
Meet physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodation for people with disabilities
Preferred
Team leadership experience coaching or directing team members is preferred
Benefits
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Company
YMCA of Metropolitan Chicago
People know the Y for swimming, water safety and fitness, but that's just part of what we do.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Women's Sports FoundationThe Community Foundation for McHenry County
2025-10-06Grant
2021-08-09Grant· $0.01M
Leadership Team
Adam Alonso
President and Chief Executive Officer
Recent News
2025-04-26
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