Apply on Employer Site

Furnitureland South, Inc · 2 months ago

Sales Trainer

Jamestown, NC, USA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Furnitureland South is seeking an experienced Sales Trainer to join their world-class retail team. The Sales Trainer will design, deliver, and evaluate training programs aimed at enhancing the skills and performance of the sales staff, ultimately leading to increased sales and customer satisfaction.

Consumer GoodsReal EstateRetail

Responsibilities

Develop and deliver effective sales training programs for new and existing employees

Identify training needs and develop training plans to address them

Use a variety of training techniques including classroom training, on-the-job training, e-learning, and coaching to ensure that sales staff have the skills and knowledge needed to be successful

Evaluate the effectiveness of training programs and make recommendations for improvements

Collaborate with other departments such as HR, Marketing, and Operations to ensure that training programs are aligned with business goals and objectives

Stay up to date with industry trends and best practices in sales training and incorporate them into training programs

Work closely with the sales management team to ensure that training programs are meeting the needs of the sales staff and the business

Focus on development of sales training techniques

Assist in the creation and implementation of on-going new hire education curriculum to ensure learning outcomes are achieved

Draw upon a wide variety of techniques to ensure engagement, transfer of knowledge, and skill development during all training sessions

Observe and assess learning needs of new Design Consultants; create customized instructional design plan; develop sales training content

Evaluate course development and make revisions of training materials to ensure courses adhere to standards, competencies, and organizational strategies

Assist in development and facilitation of technology-based training including PowerPoint, FLS Systems, CRM, Personal Marketing, Social Media

Make recommendations to fulfill identified training opportunities within the Sales Education Department

Assist in identifying vendor training needs based on feedback from Design Consultants

Design and administer coaching/mentoring to support sales leaders; provide updates on employee performance & recommend appropriate learning methods

Assist with development of courses with an emphasis on sales techniques, skills and product knowledge

Manage multiple ongoing projects & demonstrate excellent organization skills

Maintains professional and technical knowledge by attending educational workshops, reviewing processional publications, establishing personal networks and participating in professional societies

Contributes to combined team effort by accomplishing related results as needed

Other duties as assigned

Qualification

Sales training experienceTraining program designE-learning softwareMS Office SuiteCommunication skillsCoachingSales techniquesCustomer satisfactionProject managementMentoring