Capital One · 3 months ago
Manager, Product Manager: AI/ML - Velocity Black (Remote)
United States
Full-time
Remote
Mid, Senior Level
$144K/yr - $164K/yr
3+ years expCapital One is a financial services company that is seeking a Manager, Product Manager for its AI/ML division within Velocity Black. The role involves collaborating with various stakeholders to enhance luxury concierge offerings and develop innovative features that optimize customer experiences.
Financial Services
No H1B
Responsibilities
Collaborate with internal stakeholders and external partners to grow and enhance Velocity Black’s luxury concierge offering
Dream up and deliver new luxury concierge features and experiences in partnership with business partners
Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business
Shape the product development roadmap for new launches and features
Work alongside a passionate and collaborative team to create innovative new concierge experiences
Working with our AI / ML engineers and product leadership to build out innovating and industry leading products
Communicating and facilitating with with a variety of operations, product business partners to ensure our products are targeting their needs
Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions
Coordinating with our risk and well managed partners to ensure our use cases and products are being reviewed through the correct governance forums and receiving approval from our partners
Create a vision and roadmap for your product that addresses stakeholder needs
Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches
Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms
Define, socialize, and monitor key performance indicators to understand the evolution and success of the project
Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns
Qualification
Required
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
A knowledge and passion for emerging AI/ML technologies to incorporate into building great products
Hands-on experience building or using LLM solutions. A strong understanding of the strengths and weaknesses of current LLM models
Strong track record of owning and developing a product while working closely with risk and well managed stakeholders
Use SQL to build a data-back strategy, identify insights, and troubleshoot issues
Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team
Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data
A product centric mindset to take a product from ideation to production and continually iterate improvements
A customer-first mindset
A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams
A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
Creating and maintaining a healthy team culture through thoughtful leadership
Results focused and able to manage and prioritize multiple projects simultaneously
Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value
Preferred
Bachelor's Degree in Computer Science or Engineering
MBA or Master's degree
3+ years experience working with SQL
3+ years experience working with AI and ML models, including LLMs
Experience in e-commerce or travel technology in a technical, product, or strategic role
Experience working with and building high-end luxury products
Understanding of end-to-end online travel agency or e-commerce workflows from shopping through servicing
Spikes in a design or customer-centric skill set and is obsessed with the customer
Experience working with and building high-end luxury products
Passionate about customer experience and hungry to go above and beyond to ship features and build a world-class product
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase