Apply on Employer Site

Tiello · 20 hours ago

Commercial Roofing Service Superintendent

Austin, Texas Metropolitan Area

Full-time

Onsite

Mid, Senior Level

$70K/yr - $85K/yr

5+ years exp

Tiello is a well-established and nationally recognized commercial roofing contractor seeking a Commercial Roofing Service Superintendent to support and lead day-to-day service field operations. This role oversees multiple service crews, ensuring high-quality leak response, repairs, preventive maintenance, and warranty work across commercial, municipal, and government facilities.

ConstructionIndustrialRecruiting

Hiring Manager

Suzie Suard 👷♀️

Responsibilities

Lead, coordinate, and supervise service foremen and technicians across active service jobs

Ensure all repairs, leak calls, preventive maintenance, and warranty work are completed safely and to company standards

Partner with the Service Manager to schedule daily and weekly crew assignments, material loading, and equipment needs

Monitor work in progress, including labor hours, material usage, and overall safety compliance

Respond to emergency service requests and make prompt decisions in the field

Communicate professionally with clients, property managers, building owners, and general contractors

Ensure foremen receive complete job information before dispatch

Review and approve service reports, photos, and documentation; ensure timely upload into systems (Dataforma or similar)

Support proposal and change-order preparation by providing accurate field notes and scope details

Assist with warranty inspections and service audits to maintain manufacturer compliance

Maintain strict safety ownership of all service job sites, including toolbox talks and incident reporting

Train, mentor, and coach service foremen and technicians to support technical growth and customer service standards

Oversee inventory for service materials, tools, and equipment, coordinating replenishment as needed

Complete daily and weekly field reports detailing service activity, labor, and job conditions

Qualification

Commercial roofing experienceSupervisory experienceRoof systemsDataforma softwareOSHA 30 certificationCustomer service skillsBilingual (English/Spanish)Communication skillsOrganizational skills