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Sturdy Health · 1 month ago

Discharge Planning Assistant, Case Management

Attleboro, MA

Full-time

Onsite

Entry, Mid Level

$25.01/hr - $30.86/hr

2+ years exp

Sturdy Health is seeking a Discharge Planning Assistant (DPA) to support RN Case Managers and Social Workers in coordinating discharge planning activities for hospital patients. The DPA will work closely with multidisciplinary personnel to optimize patient throughput and ensure timely discharges, while also managing transportation and verifying eligibility with payers.

HospitalPrimary and Urgent Care

Responsibilities

Functions as an extension of licensed Case Management personnel for purposes of communicating, initiating, coordinating, documenting and follow-through of discharge planning activities and requirements for hospital patients

Supports RN Case Managers and Social Workers in meeting patient discharge planning and continuity of care needs

Works in a fast-paced clinical unit of the hospital in close collaboration with multidisciplinary personnel to optimize patient throughput and support timely discharge

Attends daily unit rounds to receive direction and communicate progress of all discharge planning activities

Partners with Case Management to identify, communicate and secure appropriate transportation for patients, including wheelchairs, stretchers, cabs, or ambulances

Contacts payers to verify eligibility, and preferred providers to meet discharge planning needs identified by the care team

Qualification

Acute care experienceCritical thinkingCommunication skillsEMR documentationMicrosoft OfficeOrganizational skillsUnderstanding healthcare regulationsIndependent functioningDiscussing sensitive issuesTransportation coordinationCase Management experienceCerner experienceInterpersonal skillsProblem solving

Required

Minimum 2-4 years of experience in an acute care hospital setting

Self-starter with excellent critical thinking and organizational skills, along with demonstrated ability to problem solve and prioritize

Excellent communication skills and positive interpersonal dynamic in working with a variety of stakeholders across the care continuum

Ability to function independently within position scope, departmental policies and goals

Ability to effectively communicate any precertification/preauthorization information to the case manager, including services related to home care, skilled nursing facilities, transfers to inpatient psychiatric facilities and other acute care facilities

Ability to successfully discuss sensitive clinical and financial issues with patients and families while providing guidance in placement and referral issues

Understanding of federal, state and local healthcare standards and regulations

Proficiency in computer applications, such as Microsoft Office, EMR documentation

Ability to effectively communicate with all age levels served within the scope of the position/assigned areas

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation