Texas Attorney General · 2 months ago
OAG - Bankruptcy & Collections | Investigator II-III | 26-0137
Texas-AustinWork Locations
Full-time
Onsite
Mid, Senior Level
$3,833.34/mo - $3,833.34/mo
1+ years expThe Texas Attorney General's Office is seeking a qualified investigator for the Bankruptcy & Collections Division, which is responsible for recovering debts owed to the State of Texas. The role involves investigating defaulted student loans, negotiating repayment agreements, and preparing legal documents to support collection efforts.
GovernmentLaw EnforcementNon Profit
Responsibilities
Investigates student loans in default that are owed to the State of Texas by interviewing debtors and other sources to gather facts to develop cases; conducts skip-tracing, asset research and financial examinations
Collects debts through a variety of methods including negotiating agreements with debtors and using financial information obtained through investigations
Handles incoming calls and other customer service inquiries related to student loan accounts
Obtains and analyzes financial information to determine debtors’ ability to repay loans and judgments
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for lawsuits
Performs balance calculations and account audits, and makes accounting adjustments when appropriate
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Assists in preparing cases for lawsuits or hearings
Acts as a resource assistant by assisting attorneys with technical and/or procedural questions
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for executions, garnishments, and receiverships
Qualification
Required
Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: accounting, auditing, banking, collections, compliance monitoring, investigations
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in conducting effective research
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Skill in using a computer for word-processing, spread sheets and data entry/retrieval
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs
Ability to travel (including overnight travel) up to 5%
One year of full-time experience working in the following (or closely related) fields: accounting, auditing, banking, collections, compliance monitoring, investigations
Preferred
Four years of progressive experience in collections, skip-tracing, and/or account analysis
Knowledge: Student loan collections
Benefits
Excellent benefits
Company
Texas Attorney General
Texas Attorney General Office of the Attorney General champions liberty and justice for Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Evelyn Chavez
CSO II
Jared Galaway
Chief Experience Officer
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