Great Northern · 2 months ago
Customer Service Account Coordinator
Great Northern Appleton, 395 Stroebe Road, Appleton, Wisconsin, United States of America
Full-time
Onsite
New Grad, Entry LevelGreat Northern is a local, privately-owned paper-based packaging manufacturer dedicated to producing sustainable, eco-friendly products. The Customer Service Account Coordinator will initiate and coordinate customer orders, ensuring correct items are received and invoiced, while developing relationships with customers and collaborating with Account Managers.
ManufacturingPackaging Services
Responsibilities
Initiates, coordinates and follows customer orders and shipping details ensuring correct items are received by the customer as ordered and correctly invoiced in Salesforce System
Works with Account Managers to supply the Rollguard product line
Create, process and maintain customer inquiries with regard to price requests and product information and freight quotes
Initiates customer contacts and follows up on inquiries regarding Rollguard product
Gather and review all the necessary order entry specifications and details so the order can be sent to the prospective manufacturing plant or warehouse to be shipped per the customer’s request
Communicate with General Manager and Account Managers to meet customer needs
Develop relationships throughout all levels of prospects, existing accounts and suppliers
Review month end order reports with the accounting department
Qualification
Required
Initiates, coordinates and follows customer orders and shipping details ensuring correct items are received by the customer as ordered and correctly invoiced in Salesforce System
Works with Account Managers to supply the Rollguard product line
Create, process and maintain customer inquiries with regard to price requests and product information and freight quotes
Initiates customer contacts and follows up on inquiries regarding Rollguard product
Gather and review all the necessary order entry specifications and details so the order can be sent to the prospective manufacturing plant or warehouse to be shipped per the customer's request
Communicate with General Manager and Account Managers to meet customer needs
Develop relationships throughout all levels of prospects, existing accounts and suppliers
Review month end order reports with the accounting department
Benefits
Competitive 401K match and a historically generous profit-sharing retirement savings contribution
Paid vacation
Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs.
A near-site clinic and on-site nurse are provided to team members and their families, free of charge
Health/fitness and tuition reimbursements
Company
Great Northern
Great Northern was founded in 1962 to provide innovative solutions that solved our customers' packaging needs.
Founded in 1962
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Mark M. Radue
Chief Financial Officer
J. James Davis
Founder
Recent News
Google Patent
2025-02-17
Company data provided by crunchbase