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St. Croix Hospice · 1 month ago

Director of Revenue Cycle Management

St Paul, MN

Full-time

Onsite

Director/Executive

$125K/yr - $150K/yr

7+ years exp

St. Croix Hospice is dedicated to guiding patients and families through the end-of-life journey with compassionate care. The Director of Revenue Cycle Management will oversee all aspects of billing, collections, and reimbursement processes, ensuring compliance and optimizing financial performance of the organization's revenue cycle operations.

Health Care

Responsibilities

Provide strategic leadership and operational oversight of all Medicare, Medicaid and Commercial billing, collections, and revenue cycle activities within St Croix Hospice

Manage, mentor, and develop a high-performing revenue cycle team focused on accuracy, compliance, and efficiency

Monitor and report on key revenue cycle metrics, including Days Sales Outstanding (DSO), cash collections, denial and appeal rates, billing accuracy, and AR aging

Establish and manage Key Performance Indicators (KPIs) and monthly collection goals to ensure optimal cash flow and financial performance

Ensure compliance with all federal and state regulations governing Medicare and Medicaid billing for hospice care, including timely submission and correction of claims

Collaborate with clinical, financial, and operational leadership to address revenue cycle barriers and streamline processes

Identify and implement process improvements, automation tools, and system enhancements to increase efficiency and reduce errors

Engage and communicate with long-term care and skilled nursing facilities to understand and resolve any billing discrepancies in accordance with contractual payment terms

Oversee reconciliation and audit processes to ensure accurate and complete revenue capture

Develop and present monthly and quarterly revenue cycle performance reports to executive leadership

Stay current with Medicare and Medicaid hospice billing regulations, CMS updates, and payer trends to proactively adjust processes and maintain compliance

Performs other duties as assigned

Qualification

Medicare billingRevenue cycle managementKey Performance IndicatorsHealthcare AdministrationAdvanced Excel skillsAnalytical mindsetTeam development skillsLeadership skillsOrganizational skillsProblem-solving skillsCommunication skills