Delta Defense LLC · 1 month ago
Inbound Sales Advisor - Remote Work in Florida - Now hiring for a January 19, 2026 start
Delta Defense, LLC is a private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. They are seeking an Inbound Sales Advisor to receive inbound calls, respond to chats, and sell USCCA memberships while maintaining expert knowledge of the product suite and consistently meeting sales KPIs.
ConsultingCustomer ServiceFinancial ServicesMarketingTraining
Responsibilities
Receive inbound calls and respond to inbound chats from prospects
Make outbound follow-up calls to qualified leads
Sell USCCA memberships and related products through both phone and chat channels
Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals
Create authentic connections while providing clear, compelling information about USCCA membership benefits
Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate
Process product orders and memberships accurately and efficiently
Track and document all customer interactions, leads, and outcomes
Consistently meet or exceed sales and service KPIs set by the Inbound Sales team
Assist with Member Engagement (ME) lines when needed
Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction
Qualification
Required
Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences
Demonstrated results in both phone and chat-based sales or service roles
Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires
Confident, dependable, and motivated by measurable success
Solid understanding of Integrity Selling and Asking Formula principles
Proven competence in utilizing various computer applications. Able to seamlessly navigate multiple systems simultaneously
Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people
High level of professionalism, attention to detail, and confidentiality
Demonstrates the Core Values of Delta Defense, LLC
Benefits
23 Days of Personal Time Off
8 Company Holidays
Paid day of Volunteer Service annually
Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
Company
Delta Defense LLC
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the U.S. Concealed Carry Association.
Funding
Current Stage
Late StageRecent News
Morningstar, Inc.
2023-07-06
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