MasterControl · 5 hours ago
Account Manager
Salt Lake City
Full-time
Hybrid
Entry, Mid Level
$45K/yr - $60K/yr
2+ years expMasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. The Account Manager is responsible for managing relationships with existing customers, identifying new opportunities for product growth, and developing strategic plans to enhance customer engagement and product uptake.
Life ScienceProduct ManagementProductivity ToolsQuality AssuranceSoftware
No H1B
Responsibilities
Manage customers in a one-to-many approach with a scalable and growth mindset
In some cases, outbound customer prospecting for the development of targeted opportunities
Spearhead customer relationship activities
Maintain accurate customer account data in contact management software
Develop strategic plans to grow customer product use and uptake
Create, maintain, forecast, and report on opportunities using contact management software
Facilitate new programs, messages, campaigns, and offerings specific to the emerging market
Troubleshoot client issues and coordinate with needed MasterControl departments for resolution
Qualification
Required
Software sales and/or marketing experience is required
Excellent communication skills, both written and oral, are required
The ability to understand, implement, create, and communicate standard operating procedures for job functions is required
Proficiency using MS Office (Word, Excel, PowerPoint), computer systems, and communication tools are required
Ability to complete projects by critical deadlines
Work experience should include a minimum of 2 years in software sales or software sales support role
Ability to work non-standard hours
Some travel as required (15%)
Ability to operate a computer and work at a desk for extended periods
Bending, stooping, and lifting are required on occasion
Preferred
Knowledge of the Life Sciences, Medical Devices, and Manufacturing industries is preferred
Experience with Salesforce is preferred
Past software sales experience preferred
Associate degree in a technical or business discipline (preferred or equivalent experience)
Life Science, or Production/Manufacturing experience preferred
Benefits
100% medical premium coverage (yes, you read that right!)
401(k) plan with company match
Generous PTO packages that increase with tenure
Schedule flexibility
Fitness clubs (you get paid to have fun and be active!)
Company parties and employee recognition programs
Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
Onsite physician and massage therapist
Innovation center and gaming rooms at the office
Dental/vision plans
Employer paid life insurance policy
Much, much more!
Company
MasterControl
MasterControl develops quality and manufacturing software solutions to help the life science sector manufacture and commercialize products.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Sixth Street
2022-12-15Series A· $150M
Leadership Team
Jonathan Beckstrand
Chief Executive Officer
Kelly Starman
Chief Marketing Officer
Recent News
2025-12-04
Company data provided by crunchbase