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San Diego Metropolitan Transit System (MTS) · 2 months ago

Transit Services Intern

San Diego, CA, 92101, United States

Internship

Onsite

Intern

$36K/yr - $52K/yr

San Diego Metropolitan Transit System (MTS) is a public transportation agency seeking a Transit Services Intern. This position involves supporting daily bus and passenger facilities operations and assisting in the oversight of MTS contract operations, ideal for candidates pursuing a degree in relevant fields.

Customer ServiceRailroadTransportation

Responsibilities

Assists with service performance monitoring by conducting onsite inspections of bus service

Conducts bus stop inventory maintenance by driving to stops and being in the field

Assists with timetable inventory and deliveries to operating divisions and select outlets

Conducts data entry and analysis

Assists with the triannual service change production and implementation

Provides routing, and at times, daily assistance with bus stop and service-related site inspections

Inputs video request data into the video request spreadsheet

Assists with before and after photos of work orders in the field

Transfers bench site drawings to electronic files

Assists with transit contract compliance monitoring

Records mileage data for non-revenue vehicles and electric buses

Performs other duties as assigned

Qualification

MTS policies knowledgeData entryAnalysisMicrosoft WordMicrosoft ExcelGeographical understandingReport writingTactDiplomacyPrioritization skillsEffective communication

Required

Possess an educational background and interest in planning, public administration, transportation, geography, engineering or another related field

Must possess and maintain a valid California Driver License

Knowledge of or ability to learn MTS policies and regulations

Ability to read, understand and apply MTS policies, regulations and union labor contracts

Ability to write letters, memoranda and reports using clear, concise and grammatically correct English

Ability to speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy

Ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel

Ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions

Skill in verifying the accuracy and completeness of forms and reports

Knowledge of Microsoft Word and Excel and the ability to learn and use other software that MTS might have or acquire

Must have the ability to follow road directions, understand street networks and have a good sense of geographical space

The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds)

Must be able to operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key

Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position

Duties will be performed both in an office type environment (25-50%) and in the field (50-75%)

Must satisfactorily pass all applicable post-offer examinations, including but not limited to a pre-employment physical conducted by an independent medical provider, a comprehensive criminal background check, and, when applicable, a pre-employment drug test as required by MTS Board Policy 35

Company

San Diego Metropolitan Transit System (MTS)

As the largest provider of public transportation in San Diego County, the Metropolitan Transit System (MTS) is committed to providing exceptional service to the people of the San Diego region.

Founded in 1886