LAKE SUPERIOR CONSULTING · 1 month ago
Project Coordinator-Utility Locate
Lake Superior Consulting is a growing engineering company serving multiple energy markets, and they are seeking a Project Coordinator-Utility Locate to join their team. The role involves supporting LSC’s Utility Locate program by coordinating locate requests, managing data, and tracking performance, while ensuring effective communication between clients and field teams.
ConstructionConsultingEnvironmental ConsultingProfessional Services
Responsibilities
Coordinate locate tickets, damage investigations, and Watch and Protect activities with field supervisors, technicians, and clients
Manage and reschedule locate tickets and manage on-time performance tracking
Track Watch and Protect assignments through completion, ensuring proper documentation and billing
Support damage investigation reporting and facilitate communication between LSC, clients, and contractors
Maintain technician schedules, availability, on-call rotations, and Watch and Protect calendars
Support onboarding of new employees including logistics, setup, and communication lists
Prepare weekly progress updates, manage invoicing, and track project costs to support accurate reporting
Participate in project kickoff and coordination meetings as needed
Serve as a daily point of contact between LSC supervisors, technicians, clients and contractors
Communicate clearly and professionally to resolve scheduling conflicts, respond to callbacks, and address field inquiries
Collaborate with internal teams to resolve issues, provide updates, and ensure client expectations are met
Participate in client meetings to review operating performance and discuss schedule or ticket updates
Promote a team-oriented environment built on accountability, dependability, and trust
Maintain tracking spreadsheets for tickets, damages, invoicing, and on-time performance
Review client reports daily to identify and resolve scheduling errors or late tickets
Submit map corrections, structure access requests, and related documentation accurately and promptly
Prepare weekly and monthly summaries for project management and client reporting
Learn and apply key software tools such as Utilisphere, DigTix, FieldSmart, and client communication platforms
Follow established LSC and client processes while identifying opportunities to enhance workflow and accuracy
Support implementation of standardized project coordination tools and documentation templates
Qualification
Required
Bachelor's degree or equivalent education in a related field preferred
Minimum two years of experience in coordination, scheduling, or administrative support role; experience in utility locating, construction, or energy services preferred
Strong organizational and time management skills with the ability to prioritize competing tasks
Excellent written and verbal communication skills with a professional, customer-focused approach
Demonstrated dependability and adaptability in managing multiple priorities under pressure
Proficiency in Microsoft Office Suite (Excel, Word, Project), and ability to learn new software tools quickly
Willingness to work outside standard business hours when field teams are active to address questions or concerns
Ability to travel up to 10% as project needs require
Ability to work in an office environment for extended periods and communicating frequently with field personnel
Ability to work a standard work week with flexibility during peak locate seasons
Occasional lifting of up to 25 pounds and limited exposure to field environmental or varying weather conditions
Preferred
Bachelor's degree or equivalent education in a related field preferred
Experience in utility locating, construction, or energy services preferred
Benefits
Medical, Dental, Vision Insurance
Flexible work options
401K/Profit Sharing (6% company match)
Company paid life, AD&D, and short/long term disability
Paid time off (PTO)
Paid holidays (twelve per year)
Tuition reimbursement
Company
LAKE SUPERIOR CONSULTING
Lake Superior Consulting is a consultancy firm offering engineering, embedded, process equipment sales, and integrity management services.