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Upstate Medical University · 1 month ago

EAB Navigate 360 Administrator

Syracuse-Auburn Area

Full-time

Onsite

Senior Level

5+ years exp

Upstate Medical University is seeking an EAB Navigate 360 Administrator to serve as the primary institutional contact for the Navigate 360 system. The role involves managing system configuration, user permissions, and coordinating data integrations, while providing training and support to users and generating analytics to inform retention strategies.

EducationMarket ResearchMedical

Comp. & Benefits

Responsibilities

Serve as primary institutional contact for EAB Navigate 360

Manage system configuration, user permissions, and role access

Coordinate data integrations between Navigate 360 and institutional systems (e.g., Banner, Slate, Brightspace)

Develop and maintain campaigns, alerts, appointment scheduling, progress reports, and student success dashboards

Provide training and support for faculty, advisors, and staff users

Monitor system performance, troubleshoot issues, and liaise with EAB support as needed

Generate analytics and reports to inform retention and engagement strategies

Collaborate with campus partners (IT, Institutional Research, Student Affairs, Academic Affairs) to ensure consistent and effective use of Navigate 360 tools

Qualification

EAB Navigate 360Data managementSystem integrationsAcademic advisingReport generationEllucian BannerFERPA knowledgeInterpersonal skillsOrganizational skillsCommunication skills