Apply on Employer Site

Mississippi Department of Information Technology Services · 1 month ago

VMware Administrator

Jackson, MS

Full-time

Onsite

Senior Level

$56K/yr - $76K/yr

5+ years exp

The Mississippi Department of Information Technology Services (ITS) is seeking a qualified person to fill the role of VMware Administrator to help support their enterprise-level private cloud virtual infrastructure built on VMware. This role involves research, installation, troubleshooting, and ongoing maintenance of tools needed to support enterprise private cloud VMware services, while ensuring consistent delivery of these services to agency customers.

Information TechnologyTelecommunications

Responsibilities

This position will work in the Enterprise Private Cloud team of the Data Services division at ITS

The Enterprise Private Cloud team’s purpose is to deliver, monitor, and support virtual server infrastructure for all agency customers, and is responsible for critical escalated support of the infrastructure in a shared on-call duty

This role is involved in the research, installation, troubleshooting, and ongoing maintenance of all tools needed to support enterprise private cloud VMware services

This role is also responsible for overseeing functional services at data center sites in Jackson, MS and in Starkville, MS that comprise the enterprise private cloud

In all capacities, the person filling this role works directly with operations staff, system specialists, agency technical staff, and external contractors to ensure consistent delivery of related enterprise private cloud services

Qualification

VMware vSphereVMware NSXVMware HCXVMware VeeamVMware VSANITIL practicesBackupRecoveryNetworking managementCustomer serviceAnalytical skillsChange impact analysisTechnical documentationTime managementProject managementProblem-solvingTeamworkCommunication skills

Required

Typically requires a Bachelor's Degree and five to eight plus (5-8+) years of IT experience building and maintaining a virtual server infrastructure in a mid-to-large-scale environment

Preferred

Experience in VMware vSphere, VSAN, NSX, HCX, Aria, and Veeam

Related experience and certification in any or all of these technologies

Demonstrable experience responding to end user helpdesk tickets with excellent customer service

Demonstrable understanding of good VM backup and recovery practices

Understand how to follow good ITIL service management practices

Working knowledge of security methodologies in an enterprise infrastructure

Knowledge of intermediate networking management concepts and client troubleshooting

Strong customer-service competencies, oral and written communication, technical documentation, time-management, and project management skills

Strong analytical and problem-solving abilities

Excellent change impact analysis skills for break-fixes, upgrades, and patches

Maintain systems according to established requirements through testing, implementation, and monitoring through the complete lifecycle of the product or solution

Ability to work in a dynamic, highly demanding, and highly visible team while keeping a professional attitude and composure

Ability to speak and relay information intelligently to both highly technical administrators and semi-technical personnel from various state agencies, customers, vendors, and other organizations

Ability to work effectively alone and within a team environment, demonstrating the ability to make progress across multiple complex assignments at once