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Topstep · 2 hours ago

Senior Product Manager - Community & Entertainment

United States

Full-time

Remote

Senior Level

$160K/yr - $190K/yr

5+ years exp

Topstep is hiring a Senior Product Manager to own their Community & Entertainment domain that will drive trader connection, social engagement, and platform loyalty. The role involves designing engaging experiences, coordinating cross-team deliveries, and establishing metrics to enhance user activation and community participation.

ConsultingEducationFinancial ServicesStock ExchangesTrading Platform

Growth Opportunities

No H1B

Responsibilities

Own the Community & Entertainment roadmap: Community engagement strategy, social feature roadmap (e.g., chat, forums, trader profiles, leaderboards), user-generated content (UGC) strategy, content/event programming, competitive analysis, and engagement experimentation

Define clear problem statements and PRDs tied to trader social and entertainment goals; translate vision into requirements for complex, cross-team releases

Coordinate delivery across Engineering, Design, Data, Community Managers, Marketing, Support, and Risk to ship reliable, compelling features on time

Scale the trader social & entertainment offering with a rigorous A/B testing and experimentation roadmap to drive significant improvement to activation, retention, and daily active community members

Establish the metrics that matter (e.g., daily active users, content interaction, UGC volume, user connections, retention) and regularly report performance; quantify feature ROI and inform resourcing trade-offs

Align stakeholders on the roadmap and maintain crisp communication on scope, status, and decisions, driving value for our trader community and social eco-system

Qualification

Product ManagementCommunity ManagementSocial Product DesignData AnalysisA/B TestingCommunicationCustomer Focus

Required

5–8 years in Product Management, with material ownership of a community, social media, user-generated content, or consumer-facing entertainment product area

Fluency in social & community concepts: Social product design, community management principles, user motivation psychology, UGC loops, moderation strategies, live event programming, A/B testing, engagement loops, churn analysis, customer segmentation, and go-to-market planning

Data-driven operator: Comfortable designing experiments and digging into dashboards/SQL to size opportunities and prove ROI

At ease with scale: Demonstrated ability to deliver releases to a high-volume user base where small changes have a material impact

Execution & coordination: Proven record aligning multiple teams and shipping complex releases without losing the thread on outcomes

Excellent written & verbal communication with the ability to create structure in ambiguity and drive clear decisions

Laser customer focus and experience partnering with Research, Marketing, Community, and Content to refine personas, confidently position, and release best-in-market social and entertainment experiences