Trustmark ยท 2 months ago
Testing Specialist
Greater Chicago Area
Full-time
Onsite
Entry Level
$24.38/hr - $35.23/hr
1+ years expTrustmark is dedicated to improving wellbeing for everyone through a culture of respect and inclusion. They are seeking a Testing Specialist responsible for manual and automated testing of enrollment systems, analyzing requirements, and identifying defects while collaborating with the Enrollment Technologies Team.
FitnessHealth Care
Responsibilities
Testing. This includes confirming products, rates, forms, underwriting offer and general functionality utilizing multiple enrollment systems
Testing SME: This includes Hot Fix Defect Testing/Smoke Testing/UAT Testing and communicating results to appropriate team for further action
Testing process improvement: Identify areas of testing protocol which can be improved, and present ideas for improvement implementation including semi-automated testing
Problem Resolution: Identify problems with case data, working on consultative solutions involving all necessary parties and providing notification on cases that may not meet required turnaround times to appropriate parties. Use alternative approaches on missing items to complete case build
Training Assistance: Assist Trainer with conducting ongoing training and refresher classes as required
Customer Service: Communicate with internal departments, vendors, and clients effectively and collaboratively
Work Instruction Documentation: Create and enhance EnrollTech Teamwork Instructions as needed
Project Management: Works independently to prioritize workload to accomplish assigned cases. Participate in projects as they arise. Takes a proactive approach to ensure program is deployed successfully
Documentation of Tracking Metrics
Qualification
Required
Two-year college or technical degree
Minimum 1 year testing experience
Technical aptitude
Proficient with MS Office suite
Experience with using tools to query data, creating and formatting files and forms
Work in a deadline driven, fast-paced environment
Ability to Troubleshoot
Use of consultative problem-solving skills
Willingness to display strong commitment to teamwork and work in a collaborative environment
Strong analytical skills
Ability to effectively cope with a change and shift gears accordingly
Ability to work independently and organize own work
Excellent verbal and written communication skills
Must be able to handle and meet the demands during seasonal, 4th quarter period with limited time off
Professional aptitude in the creation of job-related documentation
Ability to assess training needs and develop recommendations for new programs
Preferred
Four-year college or technical degree preferred; or equivalent work experience
Minimum 2 year's insurance experience preferred
Voluntary/worksite insurance experience
IT helpdesk, insurance enrollment or insurance experience a plus
Proficient understanding of Selerix and/or Inspro
Benefits
Health/dental/vision
Life insurance
FSA and HSA
401(k) plan
Employee Assistant Program
Back-up Care for Children, Adults and Elders
Many health and wellness initiatives
Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums
Company
Trustmark
Trustmark is a national employee benefits company.
1001-5000 employees
H1B Sponsorship
Trustmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (5)
2022 (9)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
D
Daniel Hanke
Senior Vice President, Chief Information Officer (CIO)
Erich Sternberg
Chief Strategy Officer and President, Voluntary Benefits
Recent News
2025-11-18
Company data provided by crunchbase