Bank OZK · 1 day ago
Business Process Analyst
Little Rock, AR
Full-time
Onsite
Entry Level
1+ years expBank OZK is a nationally recognized leader in financial services with a legacy of over 120 years. The Business Process Analyst is responsible for monitoring and maintaining business-related dashboards, collaborating with stakeholders, and ensuring effective internal controls in banking operations.
BankingFinanceFinancial Services
Responsibilities
Reviews dashboards on a daily basis to ensure bank policies/procedures are being followed by banking center staff; researches, reports, and escalates any irregularities
Participates in Community Banking projects, collaborating with management and system administrators to accomplish work objectives
Partners with business stakeholders and provides subject matter expertise on business processes, workflows, and related systems
Partners with Community Banking teams, other internal departments (e.g., Deposit Operations, Information Technology, Risk Management, Compliance, BSA Administration, Operational Risk Analysis, Learning & Development), and vendors to ensure solution implementation meets business needs while balancing risk considerations related to policies and internal controls
Reviews written procedures, training materials, and communications to ensure all information regarding process change is designed appropriately and effectively
Completes quality assurance and user acceptance testing
Participates in post-implementation monitoring activities, providing input and support to business stakeholders and the project team, as necessary
Keeps abreast of industry developments including changes in regulations and technology
Promotes and maintains a positive work atmosphere by behaving and communicating in a positive, professional manner with co-workers, management, internal partners, and vendors
Serves as a Retail Complaint Responder for the Bank to assist in identifying trends and opportunities for process improvement within Community Banking
Regularly exercises discretion and judgment in the performance of essential job functions
Maintains good punctuality and attendance to work
Follows Bank policy, procedures, and guidelines
Qualification
Required
Bachelor's degree or commensurate work experience required
Minimum of one (1) year of work experience in branch banking, including experience working with bank products/services and regulations, required
Comprehensive knowledge of banking business processes and how they drive overall efficiency and profitability
Knowledge of banking regulations
Ability to communicate effectively both verbally and in writing, including technical writing skills
Ability to apply technical expertise and demonstrate effective analytical, critical thinking, and problem-solving skills
Ability to structure a large amount of information within a process framework
Ability to speak clearly and persuasively in positive and negative situations
Ability to prioritize effectively and work on multiple projects at once, while meeting deadlines
Ability to demonstrate accuracy, thoroughness, and attention to detail
Ability to work effectively both independently and in a team environment
Ability to travel for business purposes
Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
1001-5000 employees
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Leadership Team
Eric Munson
Senior Vice President, government and institutional banking
Recent News
2025-12-26
2025-12-18
Company data provided by crunchbase