Whitney M. Young, Jr. Health Center · 1 month ago
IT Network Operations and Systems Administrator (Req 101015)
Whitney Young Health is committed to providing high quality healthcare that is affordable and accessible to the diverse community it serves. The IT Network and Systems Administrator will manage and maintain the organization's network infrastructure, ensuring compliance with relevant regulations and the security of systems and data. This role requires strong technical skills and the ability to work independently in a fast-paced healthcare environment.
DentalHealth CareMedicalNon Profit
Responsibilities
Manage and maintain Whitney Young Health's network infrastructure, including cloud-based and on-premises systems, ensuring high availability, performance, and security
Implement and enforce security measures to protect systems and data, adhering strictly to HIPAA, HITECH, and other regulatory requirements
Configure and support network equipment such as routers, switches, firewalls, VPNs, and wireless access points
Administer servers, including installation, configuration, maintenance, and troubleshooting of operating systems and applications (Windows Server, Hyper-V, etc.)
Install, configure, test, and maintain servers and related networking equipment
Perform critical data backups and ensure data security in accordance with WYH policies and procedures
Install firmware and security updates on servers, printers, and networking equipment
Administer servers, including installation, configuration, and maintenance tasks
Configure and maintain Microsoft Active Directory services
Install, configure, and maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam, and other security systems
Assist IT Director Network Operations and Security in development and maintenance of recovery time objective (RTO), recovery point objective (RPO) and other IT policies and procedures
Assist in network design, implementation, and ongoing maintenance
Monitor network performance and troubleshoot issues, ensuring swift resolution and minimal downtime
Provide support to Helpdesk activities as needed, including troubleshooting network issues, application, and endpoint issues
Perform additional responsibilities as assigned by the Director of IT Network Operations and Security
Must be willing to work nights and weekends as needed to support operational requirements
Collaborate with IT and healthcare teams to implement and support electronic medical records (EMR) systems and other healthcare-specific applications
Conduct regular audits and assessments to ensure compliance with security and confidentiality laws and regulations
Develop and maintain documentation related to network configurations, systems, processes, and compliance activities
Assist in the planning, implementation, and testing of disaster recovery and business continuity strategies
Stay abreast of industry trends and best practices in network and systems administration, cybersecurity, and healthcare IT
A valid driver’s license and reliable transportation is required as intraday travel between two or more WYH and/or affiliate sites with equipment and tools is sometimes necessary. Not all sites are easily accessible via public transportation
Demonstrates excellence in both internal and external customer service
Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH)
Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center
Completes other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
At least 3 years of experience in network and systems administration, preferably in a healthcare environment
Strong understanding of HIPAA, HITECH, and other healthcare compliance regulations
Experience with cloud platforms (e.g., AWS, Azure, Microsoft 365) and hybrid cloud environments
Proficiency in configuring and managing network devices and services (TCP/IP, DNS, DHCP, VLANs, etc.)
Solid knowledge of server administration, virtualization technologies (e.g., Hyper-V), and storage systems
Excellent analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
Effective communication skills and ability to collaborate with diverse stakeholders
Preferred
Relevant certifications (e.g., CCNA, MCSA, CompTIA Security+) are desirable
Experience with Microsoft 365 and Azure platforms
Experience with Cisco or Meraki networking equipment
Benefits
Generous time off
Affordable health, dental and vision insurance
401k with safe harbor employer match
Tuition reimbursement
Term life insurance
Commuter benefits
And more!