Liveops, Inc. · 11 hours ago
Remote Customer Support - Independent Contractor
United States
Contract
Remote
New Grad, Entry Level
$20/hr - $20/hrLiveops, Inc. is offering a flexible side-hustle opportunity for independent customer support agents to assist users of a leading tax software program during its busiest season. The role involves providing customer support over the phone, navigating multiple systems, and documenting interactions accurately while allowing agents to choose their own hours.
Cloud ComputingCrowdsourcingEnterprise SoftwareVirtual Workforce
Responsibilities
Provide customer support over the phone for tax software users by answering questions, solving issues, and delivering friendly, knowledgeable support
Navigate multiple systems and document interactions with accuracy
Choose the hours you want to commit — mornings, evenings, weekends… whatever fits your life
Qualification
Required
Experience handling inbound/outbound customer calls providing customer service
Strong computer, multitasking, and communication skills
A quiet, distraction-free home office with the required equipment (Windows 11 PC, wired internet, dual monitors, USB headset)
Willingness to commit at least 80 30-minute blocks month January–April
Preferred
Availability on April 14–15 (high-volume days)
Comfortable using video/screen-sharing tools
Prior product support or call center experience is a plus
Benefits
$250 incentive for new agents who meet performance metrics through Tax Day.
Company
Liveops, Inc.
Liveops redefines modern customer service through tech-powered, human-led solutions.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$81MKey Investors
Benchmark
2015-12-01Acquired
2014-01-27Debt Financing· $30M
2007-02-13Series C· $28M
Leadership Team
Greg Hanover
CEO (CHIEF EXECUTIVE OFFICER) 2017-Present
Purnima King
General Counsel, Chief Compliance Officer
Recent News
2025-09-02
Company data provided by crunchbase