UMB Bank · 2 months ago
Leave of Absence Program Specialist
Kansas City MO
Full-time
Hybrid
Mid, Senior Level
$51K/yr - $99K/yr
5+ years expUMB Bank is a financial corporation that offers a comprehensive employee benefits program. The Leave of Absence Program Specialist will administer LOA programs, ensure compliance with leave laws, and provide support to employees during their leave process.
BankingFinanceFinancial Services
No H1B
Responsibilities
Administer and track employee leaves of absence, including intermittent, continuous, and reduced schedule leaves as well as ADA and accommodations from employee's initial notice to the employee's return to work
Serve as the primary point of contact throughout the leave lifecycle for human resources, employees and managers regarding leave eligibility, documentation, and return-to-work procedures as well as collaborate with managers to develop modified work schedules or accommodations during intermittent leave periods
Coordinate with third-party administrators to ensure timely and accurate processing of leave claims
Maintain accurate records of leave status, documentation, and return-to-work dates in HRIS and vendor systems as well as coordinating the use of paid leave with employee and manager
Ensure policy compliance with FMLA, ADA, and other federal/state leave programs and stays current on state and federal leave of absence laws and regulations
Collaborate with HR, Payroll, and Legal teams to ensure proper pay, benefits continuation, and job protection during leave periods
Identify and implement process improvements to help optimize workflow and improve customer experience
Educate employees and managers on leave policies and procedures, including documentation requirements and timelines
Support audits, reporting, and policy updates related to leave programs
Stays current on state and federal leave of absence laws and regulations
Ensures contact is made with employees on leave to monitor progress and return to work date
Works with managers and human resources personnel to monitor leaves and provide regular status reports
Provides support with ADA interactive process and assists with responses to accommodation requests
Coordinates use of lactation space for returning mothers
Develops and implements leave administration best practices
Qualification
Required
At least 5 years of experience in HR, with at least 2 years in leave administration
Strong presentation and writing skills with ability to explain complex leave policies and understand how to adjust communications to the audience
Experience with Workday or other HRIS platforms and Microsoft Office Suite (Excel, Word, Outlook)
Strong interpersonal and communication skills, with the ability to handle sensitive and confidential matters with professionalism and tact
Demonstrated ability to make sound decisions independently, using good judgment and critical thinking in ambiguous situations
Excellent organizational skills and attention to detail, with the ability to manage multiple cases and deadlines simultaneously
Ability to explain complex and sensitive information (like FMLA rights or accommodation decisions) clearly and compassionately to employees and managers
Preferred
Multi-state experience
Benefits
Health insurance
Retirement benefits
Paid leave
Various other perks
Paid Time Off
A 401(k) matching program
Annual incentive pay
Paid holidays
A comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
An employee assistance program
Fitness reimbursement
Tuition reimbursement
An associate wellbeing program
An associate emergency fund
Various associate banking benefits
Company
UMB Bank
UMB Financial Corporation is a commercial bank that offers various financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$606.13M2025-05-29Post Ipo Equity· $294.53M
2024-04-29Post Ipo Equity· $201.6M
2022-09-23Post Ipo Debt· $110M
Leadership Team
Brian Hutchin
Executive Vice President, Director of Healthcare Services at UMB, Institutional Banking Division
Phillip Mason
President of Institutional Banking
Recent News
Life Insurance International
2026-01-15
2026-01-09
Company data provided by crunchbase