DigitalOcean · 1 month ago
Strategic Technical Account Manager (TAM)
United States
Full-time
Remote
Senior Level
$174K/yr - $218K/yr
7+ years expDigitalOcean is a cutting-edge technology company focused on simplifying cloud and AI for builders. They are seeking a Strategic Technical Account Manager who will manage technical relationships with high-value customers, including Fortune 500 companies, and provide expert guidance on cloud architecture and AI/ML workloads.
Cloud ComputingDevOpsSaaSVirtualizationWeb Hosting
Responsibilities
Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders
Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders
Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure
Operate as a thought partner, challenging customers to modernize, optimize, and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns
Engage with C-level and VP-level contacts with confidence, clarity, and authority
Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities
Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level
Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean
Assist customers with architectural planning, workload migration, performance tuning, and incident response
Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs
Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts
Identify opportunities for workload expansion, cost optimization, and operational efficiency
Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies
Lead cross-functional account planning with Account Management, Product, and Engineering
Qualification
Required
7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent)
Experience working with large-scale organizations like AMD, Intel, or similar, including managing executive-level relationships and navigating matrixed stakeholders
Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment
Proficient in at least one major cloud platform (AWS, GCP, Azure) and familiar with DigitalOcean or other developer-focused platforms
Strong hands-on skills with Linux systems, networking, containers (Docker/Kubernetes), and automation (Terraform, Ansible). Programming/scripting in Python, Go, or similar—especially relevant to AI/ML and MLOps use cases
Understanding of AI/ML infrastructure stacks: PyTorch, TensorFlow, ONNX, Hugging Face, NVIDIA Triton, etc
Understanding of AI/ML infrastructure, including frameworks like PyTorch, TensorFlow, and ONNX, with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA, TensorRT) and AMD (ROCm, MIOpen) platforms
Comfort with modern DevOps and data stack tools (CI/CD, GitOps, observability, pipelines)
Proven ability to engage with and influence executive decision-makers
Exceptional communication skills, including the ability to translate complex technical topics into strategic business impact
Comfortable presenting to large audiences, running technical workshops, and defending architectural decisions
Preferred
Cloud certifications (AWS SA Pro, GCP PCA, Azure Architect) or NVIDIA certifications
Experience with high-performance computing, edge AI, or hybrid/multicloud strategies
Background in startup or high-growth environments where agility and influence matter
Familiarity with DigitalOcean's developer ecosystem, API, and service portfolio
Benefits
We provide employees with reimbursement for relevant conferences, training, and education.
All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
We care about your well-being.
Employee Assistance Program
Local Employee Meetups
Flexible time off policy
You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance.
Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
Company
DigitalOcean
DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size.
1001-5000 employees
H1B Sponsorship
DigitalOcean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (8)
2023 (9)
2022 (22)
2021 (11)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.92BKey Investors
Global Secure InvestAccess IndustriesKeyBanc Capital Markets
2025-08-12Post Ipo Debt· $625M
2025-05-05Post Ipo Debt· $800M
2021-09-13Post Ipo Equity· $34.91M
Leadership Team
Paddy Srinivasan
Chief Executive Officer
Larry D'Angelo
Chief Revenue Officer
Recent News
2026-01-03
2025-12-17
2025-12-16
Company data provided by crunchbase