Prologis · 1 week ago
Property Administrator (Real Estate & Customer Experience Coordinator)
Orlando, FL
Full-time
Onsite
Mid Level
$27/hr - $37/hr
3+ years expPrologis is a leading company in logistics and real estate with a vast portfolio. The role of Real Estate and Customer Experience Coordinator involves supporting Property Managers and ensuring exceptional service to customers in the Orlando market.
IndustrialLogisticsReal Estate
Hiring Manager
Heidi Bogner
Responsibilities
Support a team of two Property Managers (Real Estate & Customer Experience (RECX) Manager), and a Maintenance Technician by providing operational and communications support to enable them to dedicate more time to meeting their customers’ needs
Work closely with Leasing, Construction, Customer Account Representative, Essentials, Solar, Energy, and other various internal teams
Assist RECX Managers with customer repair requests and coordinate with Maintenance Technician and vendors as necessary. Monitor tickets through our online portal and update accordingly
Work closely with the Customer Account team on customer payment collections; update various Accounts Receivable reporting databases as required
Process vendor and customer payments on our various Accounts Payable platforms. Review and complete coding prior to RECX Managers approval as required
Prepare various customer related paperwork for distribution including but not limited to contact lists, annual payment schedules, and annual reconciliations
Distribute work notification memo’s to customers
Assist with vendor contract preparation via DocuSign and manage the completed documents
Receive, direct and follow-up on incoming phone calls
Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information
Other special projects as assigned
Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices
Qualification
Required
3+ years of experience in administrative role, customer service, real estate or related field
Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments
Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through
Good mathematical and analytical skills
Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
Positive, proactive work ethic and attention to detail
Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation
Preferred
Valid driver's license and the ability to travel to multiple properties
Knowledge of CRM systems as Yardi, salesforce
Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities
Benefits
Healthcare, dental, and vision insurance for employees and eligible dependents
Wellness, financial, and work/lifestyle-specific benefits
401(k) retirement plan has a company match of 50% up to 12% of eligible compensation
Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time
Company
Prologis
Prologis is an owner, operator, and developer of industrial real estate, logistics, and supply chain.
1001-5000 employees
H1B Sponsorship
Prologis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (8)
2022 (10)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.24BKey Investors
European Investment Bank
2025-05-22Post Ipo Debt· $3B
2024-12-11Post Ipo Debt· $236.38M
1994-04-08IPO
Leadership Team
Dan Letter
Chief Executive Officer
Hamid Moghadam
Chairman & CEO
Recent News
The Real Deal
2026-01-08
2025-12-20
2025-12-17
Company data provided by crunchbase