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Pacvue · 1 month ago

Associate HR Operations & Payroll Manager

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $115K/yr

5+ years exp

Pacvue is a leading software suite for eCommerce advertising, sales, and intelligence. The Associate HR Operations & Payroll Manager will drive efficient and compliant HR operations, manage core HR processes, and support payroll coordination while enhancing employee experiences across the organization.

Digital MarketingE-CommerceEnterprise Software

Responsibilities

Maintain accurate and compliant employee data in the HRIS (e.g., BambooHR), including job changes, compensation updates, org structure, and approvals

Administer time and attendance systems (timesheets, PTO, and manager approvals) and resolve exceptions promptly

Enhance and build upon onboarding, offboarding and employee lifecycle processes, ensuring timely completion of documentation, eligibility verification, and systems access

Manage employee support requests and ensure timely, high-quality responses

Develop and maintain SOPs, checklists, and controls that meet audit, privacy, and compliance standards across HR functions

Partner cross-functionally with HRBPs, Talent, Payroll, and Benefits to ensure smooth operations and consistent employee experiences

Identify, document, and implement process improvements to increase accuracy, efficiencies/reduce manual work, and enhance service delivery

Build and deliver recurring reports and dashboards (headcount, turnover, PTO, compensation changes) and ensure alignment across HRIS, payroll, and Finance systems

Troubleshoot data or integration issues between HR systems and external vendors; collaborate with IT on system enhancements and data integrity initiatives

Support system testing, audits, and compliance reporting as needed

Serve as a backup for end-to-end U.S. payroll processing, ensuring accuracy and timeliness when primary coverage is unavailable

Partner with external vendors to support global payroll administration and maintain compliance across multiple countries

Assist with reconciliations between HRIS, payroll, and Finance to ensure data accuracy and consistency

Qualification

HR operations experienceHRIS data managementPayroll processingBambooHR experienceAdvanced Excel skillsCommunicatorContinuous improvement mindsetAttention to detail

Required

5+ years of experience in HR operations with exposure to payroll processes; experience supporting or running payroll a plus

Strong understanding of HR systems and processes, including HRIS data management, compliance, and reporting

Experience with HRIS platforms (BambooHR or similar) and familiarity with payroll systems (ADP Workforce Now, Deel, or similar) and talent systems (Greenhouse, CultureAmp, Lattice or equivalent) as well as project management platforms

Advanced Excel skills (pivot tables, v-lookups, x-lookups, logic formulas)

Excellent attention to detail, data integrity, and confidentiality (PII)

Strong communicator with proven ability to manage multiple priorities, meet deadlines, and collaborate effectively across HR, Finance, and IT

Continuous improvement mindset with a track record of enhancing efficiency and standardizing processes