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International SOS · 1 month ago

Senior Manager, Marketing Communications

San Antonio, TX

Full-time

Hybrid

Mid, Senior Level

$110K/yr - $130K/yr

6+ years exp

International SOS is a global leader in protecting and saving lives, providing customized security risk management and health solutions. They are seeking a strategic communications leader to drive marketing and engagement across their Government Services in the US, overseeing a dynamic Communications Team and ensuring effective messaging for healthcare delivery and risk management programs.

MedicalNon ProfitRisk ManagementSocial AssistanceTravel

Responsibilities

Lead Communications Strategy: Develop and execute annual plans for Government Medical Services; guide messaging for client briefings, educational webinars, and government-directed programs

Team Leadership: Mentor and manage communications staff; provide regular updates to the Director of Communications; foster collaboration across branding, marketing, public affairs, and employee engagement

Content & Storytelling: Craft compelling narratives showcasing partnerships with U.S. Military and exceptional service to TRICARE Overseas Program (TOP) beneficiaries; support business development with impactful marketing materials

Internal & External Engagement: Elevate internal communications; maintain brand standards; coordinate with global marketing teams to amplify visibility

Thought Leadership & Events: Drive strategies for white papers, media engagement, and speaking opportunities; manage trade show participation, booth design, and collateral

Program Support: Oversee communications for TOP Near Patient Program (NPP); monitor engagement strategies with Military Treatment Facilities and stakeholders; ensure compliance with SOPs

Performance Monitoring: Track effectiveness of communication channels; leverage emerging tools and AI-driven efficiencies

Qualification

Marketing communications leadershipStrategic messagingProject managementCRM toolsDigital marketing toolsAdobe SuiteContent creationInternal communicationsB2B marketing strategiesB2C marketing strategiesFluent in EnglishProficient in SpanishStorytelling abilityTeam leadership

Required

Bachelors degree or higher in Communications, English, Journalism, or Marketing

6-10 years' of marketing communications experience; healthcare administration and/or military or federal government background strongly preferred

Proven experience in business communications, story creation, and project development; experience with B2B and B2C marketing strategies is highly desirable

Proven ability to adapt to new industries/environments and workplace cultures. Embraces new challenges and quickly familiarizes oneself with the company, organizational structure, business goals, and internal/external stakeholder expectations

Proven marketing and communications leadership with strong project management skills

Exceptional writing and storytelling ability; experience in strategic messaging

Expertise in CRM, social media, and digital marketing tools; familiarity with CMS and design platforms (Adobe Suite, Canva)

Advanced MS Office and SharePoint skills; ability to thrive in a matrix organization

English, fluent – reading, writing, speaking