Arlo Technologies, Inc. · 2 months ago
Sr. Product Manager, Billing and Payments (Stripe)
United States
Full-time
Remote
Senior Level
$150K/yr - $180K/yr
5+ years expArlo Technologies is passionate about creating innovative solutions for security and protection technology. They are seeking a Senior Product Manager to lead the strategy and operations of their billing and payments systems, focusing on optimizing subscription performance and revenue growth.
ElectronicsRetailSecurity
Responsibilities
Serve as the business owner for Stripe billing, ensuring systems are optimized to support pricing strategy, experimentation, and global scale
Manage the day-to-day health of our subscription billing ecosystem within Stripe and other internal systems
Oversee and reduce revenue leakage from failed payments and system discrepancies
Monitor payment performance and dunning effectiveness, focusing on optimization and prevention, not collections execution
Partner with Product and Engineering to operationalize new subscription plans, price changes, and regional rollouts
Maintain dashboards and recurring reports for ARR, churn, ARPU, payment success, subscription health and billing accuracy
Translate Stripe and subscription data into clear insights and recommendations that improve revenue strategy
Partner with Finance, Data, and Engineering teams on subscription forecasting and variance analysis
Identify opportunities to improve attach rate, retention, customer lifetime value and cash collection
Continuously improve subscription operational workflows including care refunds, credit issuance, and proration handling
Ensure tight integration and data accuracy between Stripe, Databricks, and internal reporting tools
Support quarterly audits and ensure compliance with PCI, SOC, and regional tax (VAT, 3DS, etc.) requirements
Work closely with CX and Care to improve the customer billing journey
Partner with the Marketing team to optimize billing communications
Collaborate with the Product team on billing and subscription enhancements
Act as a strategic partner to Finance on month-end close and revenue recognition accuracy
Qualification
Required
5–8+ years of experience in Revenue Operations, Subscription Billing, or Business Operations, ideally in SaaS, fintech, or consumer subscription businesses
Hands-on experience with Stripe or equivalent billing platforms (Zuora, Recurly, Chargebee)
Proven ownership of subscription forecasting, ARR reporting, and billing analytics
Comfort working with data extracting - cleaning and summarizing insights
Familiarity with Databricks and BI tools (e.g., Looker, Tableau, Power BI)
Strong understanding of subscription metrics (ARR, churn, ARPU, LTV) and revenue workflows
Analytical, detail-oriented, and process-driven
Excellent communicator with the ability to work cross-functionally and explain complex topics clearly
Strategic thinker with the ability to connect data to business outcomes and strategies
Comfortable working in a fast-paced, high-growth environment with evolving systems
Preferred
Experience in a device + subscription business or other hybrid model
Understanding of payments compliance, invoicing, or tax requirements (PCI, VAT, 3DS)
Hands-on Shopify experience to help integrate and improve e-commerce and revenue operations
SQL proficiency or ability to self-serve data for analysis
Company
Arlo Technologies, Inc.
We are a passionate and diverse group of thought leaders, creators, and developers across all disciplines dedicated to changing how people protect and connect with the people and things they love.
201-500 employees
H1B Sponsorship
Arlo Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (15)
2023 (9)
2022 (8)
2021 (19)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-07-01IPO
Leadership Team
Amy Rothstein
Board Member
Recent News
2026-01-11
2026-01-09
Company data provided by crunchbase