FNS, Inc. · 2 weeks ago
Customs Brokerage Manager
Carson, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
7+ years expFNS, Inc. is a logistics company focused on providing excellent total logistics services. The Customs Brokerage Manager is responsible for overseeing import compliance and customs clearance operations, ensuring operational excellence, and leading a team while maintaining compliance with federal trade laws.
LogisticsTransportationWarehousing
Responsibilities
Lead and oversee the customs brokerage department including the team of entry writers, ensuring that operational goals and KPIs are met
Manage the entire import clearance workflow: from customs entries and ISF filings to broker relationships, audits, billing, and client communications
Ensure compliance with all applicable U.S. customs regulations, partner government agencies, trade policies, and company SOPs
Review and improve department processes: work distribution, quality control, performance measurement and continuous improvement
Train, coach, and evaluate team members, manage staffing, workflow capacity, and performance metrics
Act as escalation point for complex or high-risk shipments, broker disputes, compliance issues, and audit findings
Partner with Sales, Operations, Finance, and Legal teams to support new account onboarding, client growth, and service delivery
Maintain and enhance customs clearance systems, reporting tools, data analytics, and entry tracking
Provide regular management reports on department performance, cost control, and compliance status
Qualification
Required
Deep understanding of U.S. customs regulations
Ability to manage end-to-end import processes
Mentoring a team of entry writers
Ensuring operational excellence across all brokerage functions — including entry filing, audits, billing, and client communication
Maintaining strict compliance with federal trade laws and internal SOPs
Continuous process improvement
Strategic coordination with internal departments
Ability to make data-driven decisions that enhance service quality and efficiency
Preferred
Bachelor's degree in Business Administration, International Trade, Logistics, or a related field is preferred
Minimum 7 years of relevant experience in customs brokerage or international trade operations, including at least 2-3 years in a management or supervisory capacity
Strong expertise in U.S. customs laws and regulations (19 CFR, HTS classifications, PGAs, duty/valuation, etc.)
Demonstrated leadership and team-management skills, ability to build and develop high-performing teams
Excellent analytical, problem-solving, and data-driven decision making skills
Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
Advanced proficiency in Microsoft Excel, Word, PowerPoint
Experience with customs/brokerage systems preferred
Bilingual in Korean and English is required
Benefits
Health, Dental, and Vision PPO Insurance
Life, STD, LTD Insurance
401(K) Plan
Paid Time Off
Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
Years of Service Awards
Education Assistant Program (Based on Eligibility)
Company
FNS, Inc.
Since its inception in 1995, we have been providing total logistics services to diverse industries including electronics, machinery, chemicals, oil refining, and construction; and have since evolved into a fully integrated logistics solutions provider serving over 2800 companies worldwide.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase