ServiceNow · 1 month ago
CPQ Solution Consulting Manager
United States
Full-time
Remote
Senior Level
$166K/yr - $274K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology. The CPQ Solution Consulting Manager will ensure that Solution Consultants effectively communicate value to customers and lead a team in delivering high-quality solutions, while also overseeing operational activities and team development.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Ensure Solution Consultants clearly articulate value and relevance to customers, fully uncover business and technical requirements, deliver high-quality presentations and product demonstrations, and execute proofs of concept only when appropriate
Guide the team in documenting business value, defining solution success criteria, and securing customer commitment to the proposed CPQ/ServiceNow solution
Develop team members in alignment with business needs and individual career goals
Build and maintain a strong recruiting pipeline of high-caliber SC talent to support future growth
Partner closely with regional sales leadership to prioritize Solution Consulting engagement across CPQ opportunities
Assign SC resources to sales cycles and continuously assess progress against objectives
Allocate resources to support marketing events, demand-generation initiatives, and strategic programs as needed
Create, deliver, and iterate on training curricula to ensure the team remains aligned with evolving sales strategies and product capabilities
Regularly evaluate team performance through direct observation, coaching sessions, and feedback from peers and sales stakeholders
Ensure optimal alignment of skills and resources across the region to maximize effectiveness and coverage
Oversee day-to-day operational activities, including scheduling, resolving resource conflicts, reviewing expenses, and ensuring accurate activity reporting
Qualification
Required
Experience leveraging AI or evaluating how AI can improve workflows, decision-making, automation, or operational efficiency within a SaaS or presales environment
Experience in a fast-paced IT or SaaS environment—preferably involving CPQ, cloud platforms, or enterprise software
7+ years of presales experience, ideally with CPQ, CRM, or quoting/commerce solutions
Experience as a first-line manager leading presales or Solution Consulting teams
Strong coaching, mentoring, and people-management skills with the ability to develop individual contributors at varying experience levels
Proven ability to motivate, inspire, and scale a high-performing presales organization
Background in Value-Based Selling, Solution Selling, or similar consultative enterprise sales methodologies
Solid understanding of the SaaS market, enterprise sales cycles, and best practices in service management and/or PaaS-based solution delivery
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase