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NYC Health + Hospitals · 1 month ago

Program Manager, Training and Development Level I

New York, NY

Full-time

Onsite

Senior Level

$80K/yr - $80K/yr

5+ years exp

NYC Health + Hospitals is the largest public health care system in the United States. The Program Manager, Training and Development Level I is responsible for developing and managing training programs to enhance skills and meet the workforce development needs of the system.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Manages the development and presentation of the management, professional, technical and education training continuum, which consists of courses, seminars and workshops on a wide range of topics, practice and skills

Provides consulting on management problems, specialized training and development needs and the use of outside educational resources

Directs research to determine management and employee training and education needs

Develops and conducts programs to support training needs identified by line and staff management

Manages the investigation and recommendation of external general management and professional development programs for high potential senior management

Directs extensive consulting to managers on individual management problems, specialized education and training needs. Directs development of customized training programs to satisfy the operational needs of the System

Responsible for several training, development and educational support systems, participant enrollment, program administration, procedures, tracking systems and materials development and distribution

Evaluates effectiveness of training and development programs and makes recommendations regarding modifications and new programs

Coordinates the activities of training sector with those of other training sector groups. Monitors the activities of the unit

Supervises, directs and evaluates the efforts of training specialists, analysts and support staff. Ascertains current status of program implementation. Provides technical advice and guidance

Evaluates staffing, unit assignments, work performance and special personnel problems in order to maximize operating efficiency

Supervises program implementation, develops training programs for implementation and follow-up systems to assure effectiveness and attainment of objectives

Qualification

Training program developmentWorkforce developmentManagement experienceResearch skillsCommunication skillsCollaboration skillsSensitivity to psychiatric diagnosisInstructionDe-escalation trainingCrisis management trainingTeamworkPresentation skillsMotivation

Required

A baccalaureate degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management or Public Administration, or a related approved discipline

Five (5) years of progressively responsible experience in planning and workforce development and training programs medical or public health administration or other areas related to training, development and workforce analysis, of which at least two (2) years must have been in a managerial, supervisory or administrative capacity related to the organization, formulation, development and implementation of such plans and programs

A master degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration, or a related approved discipline with four (4) years of experience as described in (2), and two (2) years in a managerial, supervisory or administrative capacity

A satisfactory combination of training, education and experience

Preferred

Excellent communication and collaboration skills

Ability to work in teams

Demonstration of sensitivity to persons with a psychiatric diagnosis who exhibit challenging behaviors

Demonstration of potential to effectively present information and teach/demonstrate skills to others in a classroom situation

Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate

Ability to communicate orally and relate to others

Proficient writing and research skills

Preferred to be certified by OMH in approved trainings within one year of start date

Preferred – Training in De-escalation/TRUST - Therapeutic Relationships and Universal Safety Training or PMCS – Preventing and Managing Crisis Situation

Extensive knowledge of the principals of training and manpower development programs and ability to analyze and determine the needs of the Corporation