Nuro · 1 month ago
Shift Supervisor, On-Road Operations
California - Santa Clara
Full-time
Onsite
Mid, Senior Level
$80K/yr - $108K/yr
2+ years expNuro is a self-driving technology company on a mission to make autonomy accessible to all. They are seeking a Shift Supervisor to build a best-in-class AV operator team, responsible for hiring, onboarding, and managing the performance of operators while ensuring efficient execution of operational tasks.
Artificial Intelligence (AI)Autonomous VehiclesRoboticsTransportation
Responsibilities
You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan
You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric
Responsibilities will include providing feedback & guidance to operators, ensuring their training & competency is up to date and providing coaching/ mentoring
You will be responsible for the performance reviews of the operators you manage in line with the performance evaluation metrics
As needed you will work with stakeholders to update these metrics and/or determine ways to better capture these metrics
You will be responsible for Start of Shift and End of Shift activities that include capturing operator attendance, supporting software burns and data importing, and prep for the operators (keys, disks etc.)
You will work closely with the planning team to ensure all operators are trained and ready to execute when new features/ capabilities are rolled out
You will work closely with the planning team to understand the goals for the week and the allocation strategy
In addition you will provide visibility on operator availability on a periodic basis
You will respond to operator and onsite incidents as per internally established procedures
You will actively review plan vs actual performance of your team on a weekly basis to understand drivers for deviations and identify action items to resolve those
You will work cross functionally with other organizations and manage continuous improvement processes and projects to enhance efficiency and throughput (deep “what’s working and not” feedback)
You will constantly engage with your peers in other locations to share best practices and drive standardization
Qualification
Required
You enjoy working with people and have at least 2+ years experience managing teams of at least 10+ direct reports - hiring, performance managing, coaching and/or mentoring or combination of other relevant work experience
You are a natural leader and take ownership for your team's work
You have an understanding of US Labor laws, Employment laws and Driving laws
You are a strong problem solver, and take the initiative to resolve issues on your own
You are comfortable with reviewing data and have exceptional interpersonal and communication skills
You enjoy working in a fast-paced, dynamic environment with a willingness to help out where needed
You have a friendly, positive attitude with a willingness to learn and grow
You are excited about robots and helping progress tools that will support the development of AI and robotics endeavors
You have the ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends
Preferred
You have at least 4+ years experience managing a large teams (15 +) direct reports
You have at least 2+ years of experience in the AV/delivery industry
Benefits
Annual performance bonus
Equity
Competitive benefits package
Company
Nuro
Nuro is a robotics company specializing in the development of autonomous driving technologies.
501-1000 employees
H1B Sponsorship
Nuro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (67)
2023 (91)
2022 (91)
2021 (68)
2020 (55)
Funding
Current Stage
Late StageTotal Funding
$2.34BKey Investors
Disney AcceleratorTiger Global ManagementT. Rowe Price
2025-08-21Series E· $97M
2025-04-09Series E· $106M
2024-04-06Secondary Market
Leadership Team
Jiajun Zhu
Co-Founder and Co-CEO
Dave Ferguson
Co-Founder
Recent News
Business Insider
2026-01-07
2026-01-07
Business – Baltimore Sun
2026-01-07
Company data provided by crunchbase