Matik · 1 month ago
Senior Technical Account Manager
Matik is a platform that automates the creation of data-driven content, making it easy for anyone to tailor data and content to their specific audience. The Senior Technical Account Manager will focus on onboarding new customers and driving product adoption while collaborating with Product and Engineering teams and building relationships with key stakeholders.
Business DevelopmentInformation TechnologyProductivity ToolsSaaSSoftware
Responsibilities
Own a set of accounts, providing implementation and building value for our customers
Work closely with our Product and Engineering teams to provide customer feedback on enhancements to prioritize
Drive product adoption across our account base by conducting monthly check-ins and quarterly business reviews with key stakeholders at your accounts
Collaborate with Relationship Managers to build expansion opportunities and prove value for renewals
Monitor usage data of how customers are using Matik and provide recommendations on best practices to drive new use cases
Qualification
Required
4+ years of analytical experience
4+ years in a customer-facing role
Strong written and verbal communication skills
Collaborative and results-driven
Proven experience forging positive relationships with Sales teams
Collaborative experience within SaaS customer success or professional services
Experience with Salesforce.com platform, Mode, Looker, Tableau OR intermediate to advanced SQL skills
Benefits
100% paid coverage (medical, dental, and vision) for employees
Stipends for home internet and wellness
Reimbursements for home office equipment and learning & development
Brand new Mac laptop
Unlimited PTO, plus every other Friday off during the Summer
Company-paid lunches every Friday :)
Company
Matik
Matik provides an online platform that generates personalized customer presentations in minutes.
H1B Sponsorship
Matik has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Early StageTotal Funding
$23.1MKey Investors
Andreessen HorowitzMenlo Ventures
2021-10-13Series A· $20M
2019-11-01Seed· $3.1M
Recent News
2025-09-23
24-7 Press Release Newswire
2024-05-19
Company data provided by crunchbase