Celestica · 2 months ago
Channel Operations Analyst
NH
Full-time
Onsite
Senior Level
$105K/yr - $135K/yr
5+ years expCelestica is a leader in design, manufacturing, hardware platform and supply chain solutions. They are seeking a detail-oriented and analytical Channel Operations Analyst to manage the end-to-end lifecycle of their channel partnerships, ensuring operational efficiency and compliance while providing data-driven insights to drive growth.
ElectronicsManufacturingProduct DesignSupply Chain Management
Responsibilities
Administration and Support: Coordinate with Sales, Legal, and Finance teams to operationally administer all Distribution and Direct Reseller/Integrator contracts
Lifecycle Management: Facilitate and manage the end-to-end process for partner onboarding and off-boarding requests submitted by the field sales organization
Account Management: Maintain and oversee the administration of signed partner accounts across all worldwide regions
System Liaison: Act as the primary operational liaison for channel partnerships, ensuring alignment with internal systems and operational requirements
Data Management & Reporting: Maintain channel partnership databases and develop comprehensive weekly, monthly, and quarterly metrics reports for leadership
PRM System Management: Maintain governance documentation for the Partner Relationship Management (PRM) system, manage process flows to drive platform and process improvements, and assist in preparing for IT audits
Program Development: Assist in the ongoing development and refinement of business rules and reporting for key performance metrics within the Spark Partner Program
Compliance Monitoring: Monitor partner activities, notifying partners of program compliance requirements and necessary training to maintain program status
Financial Analysis: Conduct cost analytics and pricing research to support partner pricing strategies and program financial modeling
Data Modeling: Analyze large datasets and build financial models to assist with annual budget planning and resource allocation
Process Improvement: Develop, manage, and execute operational process improvement projects to enhance channel efficiency and scalability
Market Intelligence: Conduct industry research and competitive analysis to inform ongoing program development and ensure the Spark Partner Program remains best-in-class
Forecasting Support: Assist in driving accurate forecasting for partner sales, collaborating closely with partner sales, program operations, and finance teams
Presentation & Analysis: Analyze performance and productivity data, building compelling slides and analyses for Quarterly Business Reviews (QBRs) and other sales leadership presentations
Data Insights: Extract and analyze complex data sets, building data models to support key initiatives related to pipeline, coverage, renewal rates, and other strategic projects
Qualification
Required
Proven experience in a Channel Operations, Sales Operations, or similar analytical/operational role, preferably within the hardware or technology industry
Strong analytical skills with a demonstrated ability to interpret large data sets, build models, and translate findings into clear, actionable insights
Advanced proficiency with Microsoft Excel and experience with CRM/PRM systems
Excellent project management and organizational skills, with a focus on process optimization and efficiency
Outstanding written and verbal communication skills, with the ability to partner effectively across Sales, Finance, Legal, and IT teams. Strong experience supporting a channel partner team cross-functionally
Track record of taking initiative, having the ability to work independently and handle multiple projects with competing deadlines
Results-driven, with a willingness to experiment with new tactics and adapt strategies to achieve business objectives
Minimum of 5+ years of experience in operational roles
5+ years of experience in channel partnership roles
A Bachelor's degree in Business Administration, Finance, or a related quantitative field
Preferred
Experience launching and managing partner incentive programs is a plus
Experience with a global technology company highly preferred
MBA is a plus
Company
Celestica
Celestica is a manufacturing firm that provides design, hardware platform, and supply chain solutions to a multitude of industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.47B2024-06-20Post Ipo Debt· $657.67M
2023-06-05Post Ipo Secondary· $148.8M
2021-09-30Post Ipo Debt· $660.4M
Leadership Team
Robert Mionis
President and CEO
Recent News
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