Solutions Architect jobs in United States
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Contextual AI · 3 hours ago

Solutions Architect

Contextual AI is revolutionizing how AI Agents work by solving AI's most critical challenge: context. The Solutions Architect will serve as a trusted technical advisor, working closely with customers to identify use cases, scope needs, and drive the adoption of Contextual AI’s technology.

Artificial Intelligence (AI)Generative AISoftware
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H1B Sponsor Likelynote

Responsibilities

You will own the technical aspects of the sales cycle, driving the technology evaluation processes to highlight Contextual AI’s differentiation, clarify the business value to the customer, and ensure our customers’ success with our products
You will act as a trusted advisor to our customers, while also building relationships with technical stakeholders
Scope customer trials and projects. Work with the engineering and product teams to design and implement POC requirements that satisfy customer needs but are also technically feasible
Create and deliver specialized technical demos according to the customers
Act as the 'Voice of the Customer' - Regularly engaging them on status calls, educating on product roadmap and QBRs, and managing escalations, while influencing our roadmap in partnership with our Product team
Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions

Qualification

AI/ML expertiseData infrastructurePython programmingTechnical guidancePresentation skillsCustomer empathySelf-starterCommunication skills

Required

Bachelor's degree in computer science, engineering, or a related field
Experience working in enterprise SaaS, AI/ML, infrastructure, or similar industries in a technical capacity with end-customer engagement
Proficiency in data infrastructure and modern machine learning tools (e.g. PyTorch, TensorFlow, transformers)
Proficiency with coding languages Python, Typescript or similar languages at a production level
Demonstrated experience providing technical guidance and support in customer calls & interactions, addressing product usage needs, and resolving issues
Strong communication and presentation skills
Ability to demonstrate professional polish and a high level of technical credibility when speaking with both executives and engineers
Self-starter and ability to operate independently and at high-velocity
Clear customer empathy and intellectual curiosity

Preferred

Master's or Ph.D

Company

Contextual AI

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Contextual AI specializes in customizable generative AI applications with RAG 2.0 technology for the banking and media industries.

H1B Sponsorship

Contextual AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)

Funding

Current Stage
Growth Stage
Total Funding
$100M
Key Investors
GreycroftBain Capital Ventures
2024-08-01Series A· $80M
2023-06-07Seed· $20M

Leadership Team

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Douwe Kiela
CEO / Co-Founder
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Company data provided by crunchbase