Simbe · 1 month ago
Enterprise Solutions Engineer - Retail Tech
United States
Full-time
Remote
Mid Level
$100K/yr - $165K/yr
3+ years expSimbe Robotics is a leading retail robotics company providing in-store intelligence solutions. They are seeking an Enterprise Solutions Engineer to enable customers to integrate Tally solutions into their retail ecosystems, acting as a technical expert and advisor while collaborating with internal and external teams.
Artificial Intelligence (AI)Retail TechnologyRoboticsSales Automation
Responsibilities
Requirements Gathering & Analysis: Engage with retail clients to understand their store operations, backend systems, and data requirements (inventory, on-hand, POS, planogram, etc.). Assess integration points for Tally data within client’s existing IT architecture, identifying potential dependencies, risks, and opportunities for optimization
Solution Design & Architecture: Define end-to-end integration strategies, including data ingestion, pre and post processing, and publishing to relevant retail systems (e.g., ERP, WMS, workforce management). Craft technical architectures that ensure Tally robot data and insights seamlessly flow into the client’s workflow, from store-level to corporate-level systems
Technical Consultation & Advisory: Serve as the subject matter expert on Simbe’s products and offerings, including APIs, mobile apps, and business intelligence tools, advising clients on best practices, capabilities, and configuration options
Proof of Concept (PoC) & Pilot Engagements: Develop pilot use cases and demos showcasing Tally’s data capture, analytics, and integration with client’s systems. Collaborate with cross-functional teams to validate solution feasibility, gather client feedback, and iterate quickly on PoC findings
Implementation & Deployment Support: Guide the implementation process, working with internal Simbe deployment teams and client technical teams to configure integrations, set up Tally devices, and manage data flows. Troubleshoot and resolve technical issues, ensuring minimal disruption to client operations
User Adoption & Change Management: Partner with Customer Success and Product teams to build robust adoption strategies, including user training, documentation, and onboarding processes. Define success metrics, monitor usage patterns, and recommend improvements to enhance user engagement and system performance
Ongoing Relationship Management: Act as the technical point of contact for key stakeholders, maintaining a proactive communication channel for support, new feature requests, and system enhancements. Facilitate feedback loops to Simbe’s Product and Engineering teams to influence the product roadmap based on client needs
Industry & Technology Awareness: Stay up to date with retail technology trends, standards (e.g., GS1 standards, barcode symbologies, planogram formats, workforce management integration trends), and emerging best practices. Continuously refine architecture and integration approaches to ensure efficiency, scalability, and future-proofing of solutions
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent professional experience)
3-5 years in solutions engineering, system integration, or a similar customer-facing technical role, preferably at a SaaS company servicing the retail sector
Proven background working with or integrating systems like POS, ERP, WMS, workforce management, inventory management, planograms, etc
Understanding of common data schemas, batch/real-time data transfer methods, and related security considerations
Strong experience with RESTful APIs, Python, SQL regex, data modeling, and system integration design patterns
Familiarity with cloud technologies (e.g., AWS, Azure, GCP) and modern data pipelines (ETL, streaming, etc.)
Track record of designing and delivering integrated solutions in a complex, multi-stakeholder environment
Ability to create architectural diagrams, detailed requirements documents, and user flows
Experience leading cross-functional implementation projects, managing timelines, and mitigating risks
Strong customer-facing skills, capable of translating technical concepts to business value and vice versa
Excellent written and verbal communication skills; ability to influence and guide decision-making with both executives and technical teams
Comfortable working in a fast-paced environment that requires flexibility and adaptability, making quick decisions and informing and aligning with others along the way
Preferred
Knowledge of robotics or IoT concepts
Benefits
Equity compensation
Full range of medical, financial, and/or other benefits
Company
Simbe
Simbe, the global leader in retail shelf digitization, is the trusted partner for retailers confronting today's most critical challenges: 66% of "out-of-stock" items hidden within stores, 90% of pricing errors missed by manual audits, and 95% labor attrition.
51-200 employees
H1B Sponsorship
Simbe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (2)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$104MKey Investors
Goldman Sachs AlternativesEclipse VenturesVenrock
2024-10-24Series C· $50M
2023-07-13Series B· $28M
2022-07-25Convertible Note
Leadership Team
Bradley Bogolea
Co-founder & CEO
Jeff Gee
Co-Founder and CDO
Recent News
2025-10-30
Company data provided by crunchbase