City of Philadelphia · 2 months ago
Associate Business Analyst
Philadelphia, PA
Full-time
Hybrid
Entry Level
$55K/yr - $60K/yr
2+ years expThe City of Philadelphia's Office of Innovation & Technology is seeking an Associate Business Analyst to support the Department of Revenue. The role involves partnering with stakeholders to gather project requirements and manage web projects, ensuring the delivery of effective technology solutions.
Law EnforcementNewsPublishing
No H1B
Responsibilities
Partner with business stakeholders and project teams to help identify, define, & translate business requirements into creative and practical solutions; act as a liaison between business stakeholders and the applications and other internal technology teams
Create high-level and detail-level documentation (process and business event models/diagrams) and specify systems and knowledge management solution requirements
Help define and develop project deliverables required to achieve targeted outcomes
Work directly with OIT operations, development resources and architects to communicate Agency/Department needs and to ensure compatibility and consistency with existing architectural and enterprise standards
Perform process reviews, document work flows and business requirements, and work with the project and program managers to see projects through to successful completion
Conduct reviews to ensure requirements documentation, design and other third party deliverables meet expectations
Test and quality assure changes, fixes, and enhancements to applications and related programs by the development team
Perform vendor evaluations for third party solutions
Define and manage data interfaces with third party vendors and internal systems
Assume system ownership of revenue applications for customizations, configurations (code setups), upgrades, issue escalation, functionality expertise as well as general user questions/training
Work in concert with the Capital Project teams upon systems implementation to ensure the seamless transfer from capital projects to in-house operations
Manage projects and initiatives within assigned business areas/systems
Champion business process improvements and provide in depth analysis within business areas
Qualification
Required
Minimum of two (2) years of experience providing application implementation and support services to end users or working with a back-office business domain; experience working with Oracle systems and data preferred
Associates degree in Computer Science, Business Administration, Information Systems, or a related technical discipline
Experience with relevant tools such as MS Excel, Project, PowerPoint, and Visio
Preferred
Experience with Jira and Confluence (a plus)
Experience working in a large governmental environment (preferred)
Benefits
25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Company
City of Philadelphia
Philadelphia is the largest city in the Commonwealth of Pennsylvania, the fifth-most-populous city in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Alan Burstein
Chief Surveyor
A
Alba Collazo-Irwin
Chief Deputy
Recent News
The Philadelphia Inquirer
2026-01-25
The Philadelphia Inquirer
2026-01-24
The Philadelphia Inquirer
2026-01-23
Company data provided by crunchbase