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Lovesac · 7 hours ago

Sales Associate

Miami, FL

Part-time

Onsite

Entry Level

1+ years exp

Lovesac is a company that focuses on creating adaptable and comfortable furniture products. They are currently seeking a Sales Associate who will be responsible for providing exceptional customer service, demonstrating products, and utilizing social media to enhance brand awareness and sales. The role involves meeting sales goals, maintaining inventory integrity, and supporting promotional campaigns.

Consumer GoodsE-CommerceFurnitureRetail

Responsibilities

Responsible to meet or exceed individual sales goals and key performance indicators(KPIs)

Utilize Lovesac’s proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of the entire product line and by applying 'common sense and good taste' at all times

Represent Lovesac on social media platforms, showcasing features and benefits and the uniqueness of our product platform

Offer additional financing options to the customer including but not limited to Lovesac credit card and secondary financing programs, etc

Consistently educate clients of current promotional offerings and products while maintaining knowledge of current promotional offerings and products

Maintain inventory integrity and accuracy protecting company assets at all times

Assists in the execution of any promotional campaigns, including product placement and marketing updates pursuant to Company standards

Partner with store management to ensure that all customer service issues are resolved, and enhance all aspects of customer service, including order management

Participate in ensuring that store standards are maintained (i.e., merchandising, marketing, store cleanliness, appropriate floor replenishment, backroom organization, safety, etc.) in accordance with Company operating policies and procedures

Maintain inventory integrity through accurate processing of all POS transactions (i.e., sales, returns and exchanges) providing accurate information to clients

Maintain a calm demeanor and manages issues professionally and according to our company standards

Act with integrity and trust at all times, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company

Perform any other duties as requested by management

Qualification

Sales experienceCustomer serviceMicrosoft OfficeTime managementProblem-solvingCommunication skillsTeam collaborationAdaptabilityWork ethic

Required

High School Diploma or equivalent certification

Minimum of 1-2 years of related sales experience

Must have a valid driver's license

Must be results-driven and utilize knowledge to meet or exceed KPIs and goals

Must be self-motivated and driven to sell

Must have proven time management skills and quickly adapts to a changing business environment

Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations

Must take accountability and responsibility for your actions

Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently

Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions

Able to communicate in a positive and professional manner at all times

Demonstrates strong analytical and problem-solving skills

Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand

Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times

Proficiency required utilizing Microsoft Office including but not limited to iPad, laptop, POS systems, etc

Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook

Consistent ability to work in an office environment and regularly report to work at Corporate Headquarters or designated showroom

Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc

Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse

Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation

Must possess a strong work ethic and exemplify The Lovesac Values