Customer Engineer III (C3) jobs in United States
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Applied Materials · 1 month ago

Customer Engineer III (C3)

Applied Materials is a global leader in materials engineering solutions used in the production of semiconductor chips and advanced displays. The Customer Engineer III role involves performing standard service activities, responding to fab issues, and ensuring customer satisfaction through effective communication and technical support.

ElectronicsManufacturingSemiconductorSoftware
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H1B Sponsor Likelynote

Responsibilities

Performs all standard service activities through Tier I unassisted
Performs standard Tier II with assistance
Able to perform routine preventative maintenance within established timeframes
Completes quality repairs
Responds to fab issues by communicating with other engineers and participating in escalation conference calls
May participate in projects to reduce costs and increase uptime
Verifies operational quality of system equipment
Assists senior engineers as needed
Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers
Ability to diagnose and resolve technical problems
Uses training and experience to identify some process, software or hardware related system problems
Strives to perform BKM’s
Uses knowledge management systems
Follows all IP guidelines
Assumes responsibility for complete customer satisfaction within work area
Assists in planning, communicating, and coordinating support plans with customer management
Complies with all safety procedures and consistently demonstrates safety as a value

Qualification

Varian HC Implant experienceDiagnostic techniquesPreventative maintenanceCustomer satisfactionCommunication skills

Required

Performs all standard service activities through Tier I unassisted
Performs standard Tier II with assistance
Able to perform routine preventative maintenance within established timeframes
Completes quality repairs
Responds to fab issues by communicating with other engineers and participating in escalation conference calls
May participate in projects to reduce costs and increase uptime
Verifies operational quality of system equipment
Assists senior engineers as needed
Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers
Ability to diagnose and resolve technical problems
Uses training and experience to identify some process, software or hardware related system problems
Strives to perform BKM's
Uses knowledge management systems
Follows all IP guidelines
Assumes responsibility for complete customer satisfaction within work area
Assists in planning, communicating, and coordinating support plans with customer management
Complies with all safety procedures and consistently demonstrates safety as a value
Has established skills to perform a range of day-to-day activities
Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
Has no supervisory responsibilities; manages own workload
Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
Uses communication skills to exchange information

Preferred

Varian HC Implant experience greatly preferred

Benefits

Comprehensive benefits package
Participation in a bonus and a stock award program

Company

Applied Materials

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Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.

H1B Sponsorship

Applied Materials has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)

Funding

Current Stage
Public Company
Total Funding
$2.1B
Key Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M

Leadership Team

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Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
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Tony Chiang, Ph.D
VP, CTO Applied AI
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Company data provided by crunchbase