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Genesis Molecular AI · 1 month ago

Information Technology Engineer (Contract to Hire)

San Diego, CA

Contract

Onsite

Entry, Mid Level

Genesis Molecular AI is pioneering foundation models for molecular AI to unlock a new era of drug design and development. They are seeking an Information Technology Engineer to provide technical support, manage IT equipment, and collaborate with cross-functional teams to enhance technical operations.

Artificial Intelligence (AI)BiotechnologyInformation Technology

H1B Sponsor Likely

Responsibilities

Provide technical support for desktop, laptop, mobile devices, and peripherals

Manage macOS workstations including provisioning, patching, and imaging

Configure and manage network devices (routers, switches, wireless APs)

Assist with onboarding/offboarding processes (accounts, devices, access control)

Maintain and optimize our endpoint management system, ensuring devices are compliant, secure, and consistently operational

Provide responsive technical support to our team members, quickly diagnosing and resolving issues for both in-office and remote employees

Troubleshoot all IT-related topics and in-depth research to find the best technical solutions

Maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity

Maintain an organized and updated inventory of IT equipment and software licenses

Document IT procedures, solutions, configurations, and changes

Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software

Partner with all business units and collaborate on projects

Communicate effectively and concisely to the entire company

Analyze existing processes, suggest and make improvements, and implement business processes where none exists

Qualification

Technical supportNetworking conceptsG-Suite administrationLinux familiarityAV hardware managementSaaS applications administrationCommunicationTeamwork skillsProblem-solving ability

Required

Excellent verbal and written communication skills

Excellent teamwork skills with flexibility to partner with many teams

Familiarity with Linux, macOS, Windows, iOS, and Android devices

Ability to administer G-Suite for day-to-day operations

Capable of managing AV hardware and software, including Google Meet and other video conferencing software

Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.)

Prior IT/helpdesk/customer service experience, particularly in an early-stage startup

Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE

Expertise in procuring and maintaining physical computer infrastructure

Ability to solve immediate problems while designing and prioritizing systemic solutions

Experience administering SaaS applications like Microsoft, Google Workspace, and Slack