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Lovesac · 23 hours ago

Director, Insights

Stamford, CT

Full-time

Hybrid

Director/Executive

10+ years exp

Lovesac is a fast-growing furniture company dedicated to creating adaptable and sustainable furniture solutions. The Director of Consumer Insights will lead the insights team, turning data and trends into actionable strategies that inform marketing and business decisions.

Consumer GoodsE-CommerceFurnitureRetail

No H1B

Hiring Manager

Connor (Evans) Miller

Responsibilities

Lead the development of an insights team that integrates consumer, cultural, category, and competitive intelligence

Partner with marketing, innovation, and creative teams to ensure insights drive strategy, positioning, and storytelling

Translate complex data and trends into clear, inspiring strategies that inform annual marketing and brand plans

Blend primary and secondary research initiatives with digital, behavioral and AI-driven analytics

Introduce emerging tools and methodologies which marry human and machine insight synthesis to create a unified consumer intelligence platform

Champion the voice of the consumer across the organization, ensuring customer empathy informs all decisions

Inspire the organization with clarity in storytelling to turn data and research into compelling narrative driven stories that drive insights to action

Bring clarity to brand and communications performance, uncovering the “why” behind shifts in demand and consumer behavior

Drive a culture of decision-making rooted in analytics and insights across the organization

Partner with agencies to ensure creative and media strategies align with audience understanding and brand goals

Qualification

Consumer insightsMarketing analyticsQualitative researchQuantitative researchBrand strategySegmentationCommunication planningExecutive communicationCustomer-centricStorytellingPresentation skillsFacilitation skills

Required

Bachelor's degree in Marketing, Business, Psychology, or related field required; MBA or advanced degree preferred

10+ years of progressive experience in consumer insights, strategy (agency or client-side) marketing analytics, data strategy, or related fields within consumer, retail, or eCommerce industries

Deep expertise in qualitative and quantitative research methodologies

Strong understanding of brand strategy, segmentation, and communication planning

Strong executive communication skills — able to synthesize complex data and insights into compelling narratives and actionable strategies

Courageous candor — comfortable challenging assumptions and guiding leaders toward better decisions

Excellent presentation, facilitation, and storytelling skills

Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines

Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits)

Additional travel requirements - for business purposes

Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times