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USAJOBS · 2 months ago

Program Specialist (Site Manager)

Las Vegas, Nevada, USA

Full-time

Onsite

Mid, Senior Level

$91K/yr - $118K/yr

1+ years exp

The Veterans Affairs Southern Nevada Health Care System is a Level 1b facility serving the VA Sierra Pacific Network. The site manager serves as an extension of the Assistant Director providing operational and administrative oversight and direction of all operations at one or more Primary Care Clinics (PCC) and Community Based Outpatient Clinics (CBOC) of the VA Southern Nevada Healthcare System.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

The site manager serves as an extension of the Assistant Director by providing operational and administrative oversight and direction of all operations at one or more Primary Care Clinics (PCC) and Community Based Outpatient Clinics (CBOC) of the VA Southern Nevada Healthcare System (VASNHS)

The incumbent is responsible for exercising a high degree of initiative and coordinating and assisting with the workflow of the entire PCC and for the direct management of the clinic, including planning, organizing, directing, controlling, evaluating and improving medical and administrative support operations of the clinic

These duties require the ability to provide direction to multiple staff at varying skill levels, as an advocate for patients and staff

In collaboration with PCC Physician Supervisors, Nurse Managers, and Supervisory Business Administration Service staff, the incumbent oversees the development and implementation of programs, services, policies and procedures for the clinic and represents the clinic in the community

The fundamental responsibility of the incumbent is to effectively utilize available resources to provide the best patient-centered care either directly or indirectly, utilizing innovative approaches to cost-effective healthcare management

Resources can include but are not limited to staff, space, equipment and any item that is needed to ensure the flow and efficiency of the clinic

The incumbent plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and regulatory requirements

The incumbent is responsible for the management of the clinics, including planning, organizing, directing, coordinating, controlling, reviewing, evaluating and improving medical, administrative and support operations of the clinic

The incumbent provides management, direction, and oversight of the support staff and the clinical and non-clinical staff assigned to the PCC throughout their respective supervisor and leadership chain

As the Contracting Officer's Representative (COR) for the site lease agreements, the incumbent manages procurement and contracting within the PCC/CBOC

This may include preparing procurement requests, evaluating proposals for work, and maintaining procurement and contracting records

The PCC offers a variety of services including primary care, mental health, radiology, and phlebotomy, Physical Medicine and Rehab, to include a staff of over 200 employees at each clinic site

Due to complexity of the service, incumbent will assist in analyzing several programs, such as VHA Support Service Center (VSSC), Business Intelligence Service Line (BISL), Pyramid Analytics, ARC data, Veterans Health Information Systems and Technology Architecture (VistA), and Computerized Patient Record System (CPRS)

The incumbent will be responsible for tracking systems and dashboards within the various programs

The presentation of data and developing dashboards and tracking systems will allow the incumbent to analyze data and recognize where opportunity for process improvement exists to recommend and provide new processes to improve patient care and reduce consult entry to completion threshold

Qualification

Healthcare ManagementAdministrative OversightProgram DevelopmentData AnalysisProcurement ManagementCustomer ServiceOrganizational AwarenessPlanningEvaluatingQuality Management

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field

Education: There is no education substitution at this grade level

You will be rated on the following Competencies for this position: Administration and Management, Customer Service, Organizational Awareness, Planning and Evaluating, Quality Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required such as carrying items like books, papers, etc. When dealing with patient or employee conflicts, reviewing the work of contractors, conducting inspections and inventories, the work will involve long periods of standing, bending and stooping

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications