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SMC · 5 months ago

Sales Operational Support - Sales Operations Coordinator

Noblesville, IN, USA

Full-time

Onsite

Entry Level

2+ years exp

SMC is a company focused on sales operational support, and they are seeking a Sales Operations Coordinator. The role is responsible for managing the customer notification portion of the change control process to support the transition for Sales and customers.

IndustrialIndustrial EngineeringManufacturingMechanical Engineering

Responsibilities

Collect, review, and analyze product change notifications

Assess the impact of proposed changes on functionality, manufacturability, regulatory compliance, and customer needs

Develop and implement a system for version control of documents related to product changes

Maintain appropriate records of change control customers, part numbers, changes, approvals, etc

Maintain a centralized repository of all change control documentation

Continuously evaluate and identify opportunities for improvement in the product change process

Maintain and update process and policy documentation related to product changes

Collaborate with the Sales team to understand customer needs and identify potential product change opportunities

Collaborate with Sales and other departments to affect necessary changes to support corporate goals

Assist the Sales team in developing sales collateral and presentations that effectively communicate product changes to customers

Manage and track the progress of change implementation according to the established plan

Facilitate communication with impacted customers concerning upcoming product changes

Support Sales Team with streamlining opportunities

Perform all other duties as assigned

Qualification

Change managementProject managementProcess improvementAnalytical skillsInterpersonal skillsPresentation skillsAttention to detailOrganizational skills