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Upbound Group · 2 months ago

Senior Production Engineer (REMOTE)

United States

Full-time

Remote

Senior Level

5+ years exp

Upbound is the company behind Crossplane, pioneering infrastructure platforms for the Agentic AI Era. They are seeking a Senior Production Engineer to enhance the reliability and availability of Upbound Cloud through software engineering, systems design, and operations leadership.

FinanceFinancial ServicesLeasing

H1B Sponsor Likely

Responsibilities

Contribute to the production engineering strategy for Upbound Cloud, ensuring high availability, scalability, and efficiency of all customer-facing systems. This includes internalizing the product strategy and developing levels of system resiliency to support product growth

Own reliability metrics — including uptime, latency, and error budgets — and champion service-level objectives (SLOs) across teams

Design and implement automation for provisioning, observability, and incident response to minimize human intervention and increase operational maturity

Collaborate with development teams to build reliability into the software lifecycle through proactive architectural reviews, chaos testing, and performance profiling

Operate and improve multi-tenant Kubernetes-based systems, leveraging Crossplane, and other cloud-native tooling

Drive incident management — leading blameless postmortems, root cause analyses, and systemic remediation efforts

Mentor engineers in production engineering practices, fostering a culture of ownership, reliability, and continuous improvement

Contribute to the evolution of our cloud platform through design input, tool selection, and scalable systems thinking

Qualification

KubernetesGoInfrastructure-as-CodeDistributed systemsMonitoringIncident responseObservabilityCommunicationCollaboration skillsMentoring

Required

5+ years of experience in software, infrastructure, or site reliability engineering roles

Strong background in distributed systems, service-oriented architectures, and cloud-native technologies

Proficiency in Kubernetes, Go, and Infrastructure-as-Code strategies

Expertise in observability and monitoring preferably Honeycomb and OpenTelemetry

Experience managing large-scale SaaS systems in production with multi-region and high-availability requirements

Strong understanding of incident response, capacity planning, and change management

Excellent communication skills and ability to collaborate across functions

Preferred

Experience with Crossplane, multi-cloud infrastructure, or control-plane architectures

Prior leadership experience driving reliability initiatives at scale

Company

Upbound Group

Upbound Group is a technology and data-driven company that provides financial products for consumers.

Plano, Texas, USA

10001+ employees

https://www.upbound.com

H1B Sponsorship

Upbound Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (2)