Cyera · 2 months ago
Customer Marketing Specialist
United States
Full-time
Remote
New Grad, Entry, Mid Level
0+ years expCyera is a leading data security platform focused on reinventing how businesses secure their data in the cloud era. The Customer Marketing Specialist will enhance customer relationships, drive engagement through communications, and support impactful events and campaigns to elevate the customer experience.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityNetwork Security
Responsibilities
Increase customer reviews on G2 and Gartner Peer Insights through structured outreach and engagement
Support growth in Deeto signups and manage advocacy pipeline
Partner with Customer Success and Product Marketing to identify and create new customer stories, case studies, and testimonials
Coordinate customer reference requests for sales and content creation
Track and report on advocacy metrics (e.g., review volume, sentiment, and participation)
Collaborate with design and content to bring customer stories to life through social, email, and events
Help refine and maintain customer data across Salesforce and other marketing tools
Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting
Analyze data to uncover opportunities for improved segmentation, personalization, and engagement
Support the production and delivery of the monthly customer newsletter and lifecycle touchpoints
Analyze and report on engagement metrics (open/click rates), driving continuous improvement
Assist with lifecycle, adoption, and upsell campaigns (e.g., Omni DLP adoption)
Partner with the Customer Success team on customer-focused content creation that drives measurable participation and pipeline impact
Help manage logistics, invites, and follow-up for key customer programs, including the Technical Advisory Board, virtual forums, and customer webinars
Collaborate with stakeholders to ensure seamless execution and strong customer participation
Qualification
Required
0 - 4 years experience in customer marketing, customer advocacy, or related roles in B2B SaaS
Strong communication and storytelling skills with attention to detail
Familiarity with Salesforce, marketing automation platforms, and review platforms (G2, Gartner Peer Insights, Deeto)
Proven ability to manage multiple projects simultaneously and meet deadlines
Collaborative, data-driven, and passionate about creating meaningful customer connections
Benefits
Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance
Company
Cyera
Cyera is an AI-powered data security platform that gives enterprises deep context on their data to assure cyber-resilience and compliance.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1.7BKey Investors
Blackstone GroupCoatueAccel
2025-12-16Series F· $400M
2025-06-11Series E· $540M
2024-11-20Series D· $300M
Leadership Team
D
David Rogers
Head of Global Channels and Alliances
Steve Rog
Chief Revenue Officer (CRO)
Recent News
Crunchbase News
2026-01-16
2026-01-13
Company data provided by crunchbase