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New York Life Insurance Company · 2 months ago

Senior Associate - Web Services Integration Specialist

New York,New York,United States

Full-time

Hybrid

Mid, Senior Level

$98K/yr - $140K/yr

5+ years exp

New York Life Insurance Company is a Fortune 100 mutual company with a long-standing legacy of purpose and integrity. They are seeking a highly skilled Web Services Integration Specialist to manage, support, and enhance their API ecosystem, ensuring stability and performance across various platforms.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Manage and monitor the health and performance of Java and MuleSoft-based web services

Design and maintain monitoring frameworks, including the VS Integration Dashboard

Develop and implement proactive alerting systems, incident response protocols, and root cause analysis (RCA) processes in alignment with SWAT and Problem Management methodologies

Identify and resolve system issues, identify common patterns and document best practices

Serve as a senior escalation point for complex production issues, ensuring swift and effective resolution

Collaborate with internal teams—including AppDev, Infrastructure, EIS, and Level 2 support—as well as third-party vendors and partners

Maintain a federated API inventory and manage configuration lifecycles

Communicate infrastructure changes and maintenance impacts to relevant stakeholders

Drive structured feedback loops with development teams to enhance future software iterations

Define and execute roadmaps to strengthen system performance, reliability, and scalability

Mentor and support L2 integration support team members, promoting knowledge sharing and operational excellence

Qualification

MuleSoftJavaAPI developmentAWSSQLIncident responseAnalytic skillsTroubleshooting skillsAgile methodologiesInterpersonal communication

Required

Minimum 5 years of experience in application support, integration, or software development roles

At least 3 years of hands-on experience with MuleSoft and Java

Proficiency in web services and API development using REST/SOAP, XML, XSD, WSDL, and RAML

Strong experience with authentication and security protocols such as OAuth, Mutual TLS, and Basic Auth

Solid background in working with Oracle, PostgreSQL, or SQL Server

Familiarity with Linux, shell scripting, and MuleSoft connectors (e.g., FTP, SMTP, JDBC)

Practical knowledge of AWS cloud services and architecture

Understanding of identity and access standards like SAML and OAuth

Strong ability to diagnose issues and determine root cause

Excellent analytic, troubleshooting, and interpersonal communication skills

Ability to thrive in a fast-paced, agile, and collaborative environment

Able to prioritize and execute tasks in a high-pressure environment

Highly self-motivated and directed, with keen attention to detail

Experience with monitoring and alerting tools such as New Relic, Sumo Logic, and PagerDuty

Familiarity with industry data standards such as ACORD (a plus)

Exposure to DevOps practices and CI/CD tools like Jenkins or GitLab

Industry experience in Life Insurance, Financial Services, or High-Tech environments

Working knowledge of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)