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Vyve Broadband · 2 months ago

Regional Director of Engineering

Hays, KS

Full-time

Onsite

Director/Executive

10+ years exp

Vyve Broadband is a leading broadband Internet provider serving largely non-urban communities. The Regional Director of Engineering is responsible for implementing and monitoring technology strategies and platforms while providing leadership and oversight for operational standards in the company's product offerings.

Telecommunications

Responsibilities

Member of the Northwest Region Senior Management Team, along with RVP, Directors of Technical Operations, RVP of Sales and Regional Customer Service, Training and Dispatch and/or Construction Managers

Implement, monitor and continuously improve the regions technical vision of Headends, circuits, IP networks and optical equipment throughout the region

Monitoring and improve all capacities from IP address to circuit to node utilization to ensure our network always has excess capacity during failovers or an increase in utilization

Maintain required sparing that keep network uptime and meets company standards

Develop, implement and monitor power, backup power and battery backup for uptime resiliency in our Headends and power supplies

Monitor and ensure correct outputs from our Headends meet industry standards

Help develop tool strategies for install, support and repair any network and field outages

Understand connectivity between Headends, nodes and NNIs

Help drive the region’s development and future growth

Understand the evolving regulatory issues impacting technical and engineering decisions and operations via relationships with NCTA, SCTE, or Cable Labs and Vyve peers

Implement strategies to provide the best customer experience, maintain highest possible uptime and minimize service outages

Working closely on a daily basis with the operations department and in a consultative fashion with other departments including Marketing, Sales, Finance

Provide leadership to subordinate employees in a manner that supports and seeks to improve the company's culture and employee satisfaction

Manage network uptime and capacity to ensure it meets the demands of our products and customers

Responsible for implementing and following company engineering/technical standards to ensure quality assurance/quality control measures are adequate and effective

Monitor KPIs and make technical operating decisions as required to meet Vyve business standards and business plans

Act as a steward of company resources and ensure control of the northwest region’s budget

Qualification

Cable technologyHeadends managementNetwork capacity managementPower backup strategiesXGSPONDOCSIS 3.0/3.1Optical EthernetCross-functional managementPublic speakingTechnological analysisLeadershipCommunication

Required

10+ years of experience working for a cable/internet technology-focused firm, 5+ years of which must be in a leadership role that was both managerial and strategic

Prior engineering experience highly preferred

Experience managing a cross-functional workforce is required

Knowledge of all aspects of analog/digital video, voice and data technology and Headends

Knowledge of both Residential and Commercial service products which include the following: residential high-speed Internet in a XGSPON, DOCSIS 3.0/3.1 environment; all-digital, high-definition video and fully featured digital voice

Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community and fixed wireless

Ability to effectively manage and lead a group of Engineers of various disciplines

Ability to effectively communicate in both written and verbal form

Ability to lead, inspire, and motivate all levels of employees

Must be skilled and comfortable with public speaking, both to employees and those outside of the Company

Skilled in designing and delivering presentations to help field and SMT understand and implement the Vyve technical roadmap and current initiatives

Ability to conduct technological analyses and research, and report on findings to other department heads

Knowledge of WAN connectivity standards, power and backup power strategies

Sporadic travel expected, as well as time spent in the field as needed