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NetDocuments · 2 weeks ago

Account Manager, Corporate Accounts – Strategic Growth

Lehi, UT

Full-time

Hybrid

Mid, Senior Level

5+ years exp

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a strategic, growth-oriented Account Manager to oversee and expand their portfolio of corporate accounts, driving revenue growth and deepening client partnerships. The role involves engaging with senior decision-makers and executing tailored account plans to ensure clients derive maximum long-term value from NetDocuments’ solutions.

Cloud Data ServicesEmailEnterprise SoftwareSaaSSoftware

Responsibilities

Own a portfolio of high-value corporate clients and develop account expansion strategies that deliver measurable growth through renewals, upsells, and cross-sells

Engage with senior decision-makers (CIOs, General Counsel, Legal Ops leaders) to understand evolving business priorities and position NetDocuments as a strategic partner

Create and execute tailored account plans with defined objectives, success metrics, and growth targets; maintain clear visibility into account health and revenue forecasts

Quantify ROI and articulate the business impact of NetDocuments’ solutions to drive strategic renewals and multi-product adoption

Partner closely with Sales, Customer Success, Marketing, and Product teams to design account strategies, co-create success plans, and accelerate growth

Stay informed on legal tech trends, competitive landscape, and client industry dynamics to proactively identify new opportunities

Maintain accurate forecasts and revenue projections; contribute to quarterly and annual planning with data-driven insights

Serve as the voice of the customer internally, influencing roadmap priorities and enhancing customer satisfaction and retention

Qualification

Account ManagementSaaS ExperienceLegal Operations KnowledgeCRM ProficiencyStrategic PlanningAnalytical SkillsEntrepreneurial MindsetCommunication SkillsNegotiation SkillsPresentation Skills